I fell really sorry for you, as although it was not my suitcase stolen, it was my purse from my handbag at Züri Bahnhof, albeit a long time ago. I have saved for holidays in CH and had CHF550.-- as well as my tickets in my purse. The shock was tremendous! When the conductor came round, I had no ticket and no money to pay. Two very kind people whom I had never seen before, gave me money to pay him [in those days one still could]. I had travelled overnight from Antwerpen [B] and to have this happen severely clouded by rose-tinted specs. So although I cannot help you unfortunately, just wanted to say I know how you must be feeling.

Thanks. I am sorry for you, but at least you had some human beings close by to help you. Good Samaritans do exist.

I have just had another wonderful telephone session with the SBB police who told me that the cantonal police SHOULD take the report, but obviously they WON'T. Great. I asked for her advice as to how I might change that, but she was reading from a template. Then I called the cantonal police to report this gem to them and they told me to travel back to my nearest police station in Switzerland, and that the German police are lazy because they won't forward the report. Almost funny considering that they won't pass on information within the canton, or Switzerland.

Hi there Im really sorry to hear about the theft !  I previously worked at the Australian consulate and unfortunately this type of thing happens more often then we would like to think. 

Have you advised your insurance company who you have your assurance menage (houselhold insurance) ?  You normally have a clause for theft.  If you can get the police report or a report from the SBB you can file this asap with your insurance company to try and recoup the loss of the content and the actual luggage.

From my experiences you need to see the police in person and if the value of your luggage content has an important value then this will certainly be worth your while.

I dont know if this has helped you but I hope others take note that only pop off to the restaurant when you are well between stations and keep a good eye on all your belongings and dont let 'anyone' carry your luggage in order to 'help' you.  Good luck to you !

You can file the report for free online. Just if you go to them persoanlly, you have to pay.

http://www.sbb.ch/en/station-services/services/lost-property-service.html

Reporting a loss via the Internet costs you nothing. However, if you report a loss to Rail Service (0900 300 300 CHF 1.19/min. from the Swiss landlines) or at a ticket counter, you will be charged CHF 15 for this service.

Very good point

you can file it ONLY as lost and found. There is NOTHING for theft. 

Okay, I save myself 15 Francs, unless they 'find' it

I haven't found a site for stolen items. I saw an article on a German-speaking site which linked to that site. So for SBB, stolen seems to be equal to lost...