Yes, definitely go to Raiffeisen. Only bank in the world [and we have lived all over in three Continents] where we have received excellent, constant, friendly service.

I had also some issues with UBS and I moved to PostFinance. Totally free, no hidden fees and so far no problem 

UBS is not a public service. They just consider that there is a risk for them to be sued if they facilitate the transfer of money to terrorist organisations. Since some pro-palestinian organisations have ambiguous ties with terrorism (not saying yours has), they make it simple and just don't deal with them.

Basic money risk management... This is UB$.

Move to Post Finance, Fleur, if you have 7,500+ francs in your account there is no maintenance charge + get an additional card with Migros and you will not pay anything for any of your banking services :)

UBS is covering itself from risks. They are a big fish and can do whatever they please. Just like anybody rich and arrogant :)

But Post Finance do not offer service in English :-(

I think you will find they do

As Casuistik said: it's just risk management. It's not personal, it's not politics, it's business. And since UBS is the biggest bank, they (usually) can't take the risks that other banks might be willing to take. 

Here's more perspective on the UBS decision:

https://moneyjihad.wordpress.com/tag/collectifs-urgence-palestine/

Well I am no fan of ubs but I understand and somehow support their decision. Hamas is a terrorist group dedicated to the killing of innocent people both Israeli and palestinian and anyone doing anything that helps them is an accomplice. So shame?not so much.

https://www.postfinance.ch/en.html

En = English

I received some requests for Web links in MP. Here you go (in French only):

http://www.urgencepalestine.ch/Agenda/news.html

The project I want to support:

http://www.urgencepalestine.ch/Activites/projetAlSanabel.html#Sanabel

Fleur you should be commended for your actions and support of such a charity.  What a shame such a large financial institution chose to act in such a discriminating way.

I have worked in banking for 12 years and risk management is the most important thing to a bank these days, Sadly more important than customer service.  Unfortunately, legally banks have the right to refuse to do certain transfers or even close people's accounts just based on their country of residence with no proof of wrong doing.  Sadly I have seen this happen and it's legal as per their T&Cs.

i too will make a donation to your charity in support of doing the right thing :)

It seems strange that they will help US citizens with tax evasion and avoidance, happily tx funds to israel - a country in breach of UN sanctions - and yet something with the word 'Palestine' has them running for their underwear drawer.

Like a lot of things here, customer service seems to take a back seat to the convenience of the supplier - just go somewhere else. I bank with Migros and my business goes through Post Finance. Both are excellent. 

Good on you for doing something.

Antisemitism make people distort reality. The "charity" you refer too might be sponsoring terrorism. Anyone helping Hamas sponsors the oppression of the palestinian people and the killing of innocent Israeli citizens, some of which are muslims.

UBS is a hideous bank, but for once they have done the right thing.

Israel is in breach of UN sanctions and is right about it, since UN sanctions and resolutions  are  endangering its very existence. I understand that the ideal of antisemites around the world would be for Israel to disappear. Unfortunately Israel has other plans. And many people support the right of Israel to a peaceful existence.

If you want to help palestinians, help them get rid of their incompetent, fundamentalist corrupt and murderous leadership.

The words describing Palestine's leadership could also be applied to Israel's leadership. Both sides need to resolve this tragic situation and both sides have committed human rights abuses over the years. 

Both the Allies and nazi Germany have commited human rights abuses, does it mean that they should be perceived equally?

Probably.........yes. Why not?

I mean "the Allies and Nazi Germany", not their abuses.

Basically, because both commited human rights abuses, you would consider that it would have been morally the same if the forces of the Axis had won the war?

How can one possibly equate Nazi Germany and the Allies with Israel or Palestine? In any case this is very subjective. Both sides would probably equate the other side with being the Nazis.  

Nobody does! It's an analogy.

Neither Israel nor Palestine droped an atomic bomb on civilians, yet I don't see you being all upset because I'm allegedly equating either Israel or Palestine to the Allies.