I changed to VTX TV last year for economical reasons. My tv now spends up to 20 minutes "loading" , the problem is much worse in the evenings. If I change the channel within 5-10 minutes of putting on the vtx tv, the image freezes and I have to switch everything off and start again, other problems are too numerous to list. Could the problem be due to the fact that I do not have fibre optic? or that my internet connection is too slow?

I have complained on several occassions to the company and have just sent them another mail with screen shots of error notices. The VTX repesentative informed me that our building was going to have fibre optic installed - this information was false.

If the lack of fibre optic is the cause of the problem, then I shall use this argument to cancel my contract.