I was worried when I read all of the negative feedback re. cancelling membership. However, I gave the require 3 month notice by registered mail, and received a nice letter of acknowledgement about a week later. I will cancel my standing order after the final payment date and that should be it. Hope I am not speaking too soon, but it has been no hassle so far.
Regarding membership, do not take what is offered, negotiate the best deal you can be it cheaper monthly rates and/or more flexible cancellation terms.

Regarding the place itself, facilities not great but not bad, good classes which do get super busy so can be frustrating. On the whole ok.

My experiences of Holmes Place were fantastic, great staff, good quality and up to date machines/equipment and a friendly environment to train in. I would highly recommend the club to anyone. I particularly like the spinning studio lots of bikes and a awesome atmosphere.

I was told that I was getting a great deal by the manager with all the 'keep it to yourself' bla bla and then I find out Im paying what everyone else is.

The reception service is simply the worst. This gym only gets 1 point for its location but I wont go back once my membership is over. Im trying to sell it but 'no one wants to buy it'!

I feel a little ripped off and by the other reviews I see im not alone.

What is it about Geneva and the over inflated prices for the absolute worst services probably in Europe!

Holmes place needs NEW managment starting at the top.

My recommendation to anyone thinking about signing up - dont go its really not worth the money as you get nothing more for your money except of course personal bad service!

Horrible, arrogant, all-about-money place. The location is great, the view from the terrace is great, but their policy and overpopulated classes turn it sour.

Was all too glad to have my membership expire. Every time I had to pass that dreadful reception area was a reminder of its wanna-be high class gym. Staff completely unhelpful and clearly about getting you to take their private lessons not about in any way being part of the life of the gym. Too bad!

a bit expensive for crowed.
facility is not bad.

needs a make-over. badly.

actually started a forum with all that sux about Holmes place. The more people agree the more likely they will clean the place up!

http://www.glocals.com/forums/geneva/where-how-in-geneva/Holme-s-Place-a-good-gym--124514.htm

Now i can't review the services but i did enquire about membership and do the tour. Let's just say the people i spoke with were incredibly rude (to the extent that they pointed out my love handles and told me the machine would help get rid of those!!) and did not make me want to go back! Going to take up individual pilates classes instead (at a place where nobody mentioned anything about love handles! Hee Hee

I worked at 2 holmes place clubs in London and they could not be more different to this one.
Here the staff treat it as their own fiefdom. A couple of the receptionists are polite, and the guys in the kitchen are nice. Everyone else is pretty surly. A few cardio machines are normally broken. The changing rooms are very substandard for the price (poor showers, no relaxation area for sauna).

"Not worth the money. Unhelpful staff, arrogant, unfriendly -totally lacking in customer service. Mainly oriented to find new ways to rip you off. BEWARE: Once you join they make it virtually impossible to cancel your membership before the expiry date. "

I'm an unhappy member. I was never impressed with the facilities and equipment. Definitely not worth the money. Cafeteria is good, the two guys who work there are cordial. The hammas is broken every 3-4 weeks and gym is too crowded in the evenings. It could be more cleaner as well.

OK, but definitely not as good as what you would get for your money in London - I suppose you are really paying for the really handy central location. Gets overcrowded in the evenings and I have noticed a tendancy not to repair/replace broken equipment very quickly. Staff not v friendly but OK. Guy at the cafe is an exception - always nice and helpful.

"Not fleixible, terrible service."

"This gym is honestly the worst business I have ever encountered. Horrible service, inexplicable billing, rude staff and management. You'd expect a cleaner, somewhat customer service-oriented gym for this price. I'm so relieved my contract is almost up. I wouldn't join this gym again even if it were free. Save yourself a lot of aggravation and stay far, far away from Holmes Place."

"very rude and arrogant staff. It is very expensive and prepare yourself for a lot of suprise charges on top!! administrative fees 75CHF, towels 10CHF, member card 20CHF etc. etc. They increase membership fees without notifying you Just learnt that I have to pay for personal training 'service' that is obligatory 90CHF/year that I do not need. When told the sales person that I was not told when I signed up, she basically told me to find another club. TAKES min 3 months to cancel the membership.!! Do not go there and award unexceptable service at rip off prices!!"

"Holmes place for a city the size of Geneva is good. Clean, bright, with high quality machines and the position is of course ideal. The negative thing is that a similarly priced and even cheaper gym in London has a swimming pool and the sauna and steam room are strictly double the size of that of Holmes place in Geneva. The relaxation area is problematically small, it must have been much bigger for 165 sfr per month."

"Visited the place to know more about it, the girl who I talked to looked esceptical and kept asking if I had a job and remembering me that it was an expensive/exclusive club; I can't even remember the facilities but I found my place in Silhouette Versoix, where the staff speaks little english but they are EXTREMELY friendly. Those of you looking for a nice and not-so-crowded gym check the one located in the Crowne Plaza Hotel, it closes at 23:00pm and it opens the whole week."

"agree with Nir, have had a LOT worse and staff + classes v friendly. There are a LOT of posers but as they only make me queue for the hairdryer not the machines and they also make me laugh, I still like going! excellent location too and only ten francs more than i paid at HP UK."

"It is just Ok.
After the last refurnishing is becoming a bit overcrow and it lack a social area."

Holmes place has gone downhill the past couple of years... very poorly maintained ... their new expansion has been very cheaply done ... with an emphasis on constantly recruiting new people and a very high turnover rate both of members and staff... their aim seems to be primarily to get you to sign a 1 year contract and pay your money - so beware

"Miles away from others gym I joined elsewhere, it seems to be the top available here. While exercise area and machines are on good average (only after the recent renovation), service and staff are below. Cheap locker room. Closes at 22.00 which is late night for the most but early for a supposed high-end international club."

"HolmesPlace work closely with GoL.

But here's my honest personal view: they have a great club. Expensive - yes, but great.

Right in the center town, and prefered by many expats. Terrific service in English, and great classes and equipment."