Hi everyone,
Unfortunately i havnt had a great experience with Silhouette Nyon or Shiti-ouette as i like to call them now...
When i signed my year contract i specifically mentioned i only wanted a year contract and no silent extension rubbish for an other year...
Of course this was no problem and this is not how they worked....
When the year went by (you can feel this one coming ) they did silently extent my contract... Im still fighting this and because they are so very very unhelpful i did find someone else to transfer my contract to...
Now this is when i really couldnt believe what i was hearing...
Not only are they completely unhelpful to begin with, i then find them a new member but they wont accept because she already had been a member of Silhouette in the past!!!
Are you kidding me!!!
Can you be any more inflexible??
Shocking customer service!! Very unwilling,
Ive repeatably emailed the administration office with my complaints but have in 6 months time not received one response!!
Im seriously wondering if there is any kind of costumer protection in this country!
anyway anyone who is a member, good luck and to who want to become a member... think again!