well, my experience with Holmes place is they dont care about you any more the moment after you signed the contract.
At beginning I liked the place, After the sales explained to me "all" the rules I need to know, and insisted to sign the contract straight away. I handed over the credit card and and god..everything happened later is just so different from what I was told and belived
1, there are so many versions of how you can pause your membership from different staff, I couldnt even remember each of them. Basically you have to pay and not as easy as I was told at beginning, basically nothing is as easy as I was told at the beginning
2, I introduced a friend to the gym. Saw the poster that a gift will be offered never heard from them till I contacted Juliet so many times. I felt I was chasing what I meant to be offered as a thank you gift...and till today I still have not received anything.
3, We left our kids in the crech while we work out and I knew its not gong to be perfect but either me or my kid is too fussy type. However Daughter of my good friend sarah who also trying the gym came home and only discovered her daughter not behaving active..after check around, she found a massive purple bump at back head of the 8months old. They had to run over to hospital. No one ever told her anything that her baby might fell or bumped into sth..so the parents can at least react in time
4, now the classic oh I thought my contract finished end of this month....No, you cant...of course have to get through all those conditions and times and turned out that I signed a 2 year contract rather than one year as I believed...
Well It is true I should have read the prints more carefully, but i just have this disgusting feeling being corned and taken advantage of.
so be careful when you sign anything with them. they can be so sweet and friendly, and only tell you what you like to hear, only before you signed the contract