Silhouette
15 Reviews
Member Reviews (15)
Good staff, poor hygiene
Silhouette in Morges is also poor, with
*lack of ventilation in the room where classes are held,
*too many people in classes
*smelly, slippery showers
* toilet area -litter everywhere
* sometimes pools of sweat around the machines due to the lack of ventilation.
The staff who give the courses and who are present on a daily basis are fabulous, and highly competent. Such a shame about the conditions! Before, I went to Migros Fitness in Malley, clean, good opening hours, good ventilation. I would not recommend Silhouette, but sometimes there is no choice. I am surprised that such conditions are allowed in Switzerland, from a Health and Safety point of view, in other countries it would be unacceptable.
Silhouette in Morges is also poor, with
*lack of ventilation in the room where classes are held,
*too many people in classes
*smelly, slippery showers
* toilet area -litter everywhere
* sometimes pools of sweat around the machines due to the lack of ventilation.
The staff who give the courses and who are present on a daily basis are fabulous, and highly competent. Such a shame about the conditions! Before, I went to Migros Fitness in Malley, clean, good opening hours, good ventilation. I would not recommend Silhouette, but sometimes there is no choice. I am surprised that such conditions are allowed in Switzerland, from a Health and Safety point of view, in other countries it would be unacceptable.
I have a Silhouette subscription to sell. I have renew it on las august but I'm moving out of Geneva very soon.
With the subscription you can use all the Silhouette centers in all around Geneva.
The real price is 1200 chf for a year.
I have pay it for 900 chf.
I'm selling it for 750 chf. (I've used it two months)
The subscription is available from september 2011 to september 2012.
I have to sell it before 25th october!
With the subscription you can use all the Silhouette centers in all around Geneva.
The real price is 1200 chf for a year.
I have pay it for 900 chf.
I'm selling it for 750 chf. (I've used it two months)
The subscription is available from september 2011 to september 2012.
I have to sell it before 25th october!
Finished my first month of exercises there, mostly Vermont.
Pros:
- Well there really isn't that much of a choice.
- Equipment is all there, and from what I see, classes are regular and people seem to be quite happy leaving :).
- Most clients seem to understand what they are doing in the gym (ie working out and not discussing news over a cup of morning coffee), hardly it can be accredited to gym though.
- One of the trainers in Vermont is quite nice and speaks very decent English, good source for advices and tips. Receptionists are also very polite (so far at least), not that they are devoted problem solvers, but at least polite.
Cons:
- Horaires are quite "tight". Not a big problem for me now (am one of these desperate housewives from previous posts), but once I get back to work it will be tough. No early morning or late evening exercises, though, is quite typical for not-so-fit Suisse.
- Ladies' showers smell bad. I mentioned that to a receptionist and she just shrugged her shoulders.
- Machines are not exactly in a top-notch condition, but tolerable. What is bad is that they again only shrug their shoulder once problems are pointed out.
Pros:
- Well there really isn't that much of a choice.
- Equipment is all there, and from what I see, classes are regular and people seem to be quite happy leaving :).
- Most clients seem to understand what they are doing in the gym (ie working out and not discussing news over a cup of morning coffee), hardly it can be accredited to gym though.
- One of the trainers in Vermont is quite nice and speaks very decent English, good source for advices and tips. Receptionists are also very polite (so far at least), not that they are devoted problem solvers, but at least polite.
Cons:
- Horaires are quite "tight". Not a big problem for me now (am one of these desperate housewives from previous posts), but once I get back to work it will be tough. No early morning or late evening exercises, though, is quite typical for not-so-fit Suisse.
- Ladies' showers smell bad. I mentioned that to a receptionist and she just shrugged her shoulders.
- Machines are not exactly in a top-notch condition, but tolerable. What is bad is that they again only shrug their shoulder once problems are pointed out.
Rude staff, not clean at all, the classes are packed and don't have even the space to do the exercises the right way! I wrote a letter to say that I was unhappy the way staff was, never heard from them, when I mentionned it to the manager, she said ''yes we had your letter but we don't give attention to all these letters we receive from clients''.. yes chep membership but you pay the rest in another way, am I going to renew it, the answer is NO. my confort is worth an invesment of a couple of 100chf more per year. I don't recommend SILHOUETTE.
I have been with Silhouette for 5 years and just paid the fee for the next year - very hesitantly. I must admit that I am quite shocked by some of the accounts I read here, especially about the refusal to accept notice letters (having to send by registered mail is absolute bull****, legally, that's not necessary).
I do mostly classes, and rarely machines, so what matters to me is availability of classes and the quality of the instructors - both I am very happy with.
However, there are quite a few popints that require improvement, all of them on the management level (many of which are mentioned in the other reviews) and the cleanliness and state of equipment varies quite a bit between the different places.
I wrote a letter to the general management in which I explained that I was very happy with all instructors I have seen in 5 years, but there were some things that could be improved such as sanitary conditions (there are spiderwebs, it smells bad and in general, is not clean). I also complained about inacceptable and very rude behaviour by the manager in Silhouette Vermont. The reply I received was shocking. There was no reply to any of the points I raised, instead, there were blaming me for the bad behaviour of their employee (and she was RUDE).
Unfortunately, Silhouette is my only option because it is very conveniently located with all the outlets that it has and I cannot go to another studio because none are really on my way.
I am afraid that Silhouette will continue to be badly managed as long as all of us go there, put up with sometimes crappy service and don't complain. Well, I tried, and it didn't seem so useful...
If you have a chance to use another gym, do it.
I do mostly classes, and rarely machines, so what matters to me is availability of classes and the quality of the instructors - both I am very happy with.
However, there are quite a few popints that require improvement, all of them on the management level (many of which are mentioned in the other reviews) and the cleanliness and state of equipment varies quite a bit between the different places.
I wrote a letter to the general management in which I explained that I was very happy with all instructors I have seen in 5 years, but there were some things that could be improved such as sanitary conditions (there are spiderwebs, it smells bad and in general, is not clean). I also complained about inacceptable and very rude behaviour by the manager in Silhouette Vermont. The reply I received was shocking. There was no reply to any of the points I raised, instead, there were blaming me for the bad behaviour of their employee (and she was RUDE).
Unfortunately, Silhouette is my only option because it is very conveniently located with all the outlets that it has and I cannot go to another studio because none are really on my way.
I am afraid that Silhouette will continue to be badly managed as long as all of us go there, put up with sometimes crappy service and don't complain. Well, I tried, and it didn't seem so useful...
If you have a chance to use another gym, do it.
Im not using Sillouette since long, but i can tell: if your aim is to go and exercise, it`s a good place. Good classes, motivated teachers, plenty of machines. However, some days can be a bit crowded, depending on the time one goes.
I've been going to Silhouette for 31/2 years. I would give it 31/2 stars. For Switzerland, it's pretty good value. They have a center in every neighborhood in Geneva, hard to beat that.
It is what it is, a place with everything you need to work out, without the bells and the whistles. If it's not enough for you, you probably don't belong in a gym in the first place :)
It is what it is, a place with everything you need to work out, without the bells and the whistles. If it's not enough for you, you probably don't belong in a gym in the first place :)
the silhouette where I have been was not always clean, especialy the bathroom. The sauna was broken most of the time. Broken machines are not a rarity either. The coach doesn't really care for you... And last, they'll find any arguments to refuse your resignation (recommended letter, late, ...) and if you still refuse to pay, they'll sue you.
My advice is: don't go.
My advice is: don't go.
I've been to many fitness centers in my life and this one is pretty nice. 10 different centers with good sauna, working out equipment and excellent body pump lessons. However if you always visit the croweded Alpes gym, the 10 centers argument looses appeal. One important thing to know: remember when your yearly fee is due, in order to be in time to quit your membership. Otherwise it's automatically re-newed and even if you are moving Geneva, the yearly membership fee must be paid. Make sure you terminate your contract with Silhouette, before your yearly membership ends.
"have been member of silhouette for some years: Mies/Versoix is the most spacious gym (although full of desperate housewife types in the morning..), ICC is good and the staff are helpful (but crowded at lunch), Pacquis is smallish but has a swimming pool. If you or your spouse work for an int. org you can also get a discount."
"Talking about Geneva Centers: Great place to excercise if you are one of those ppl that goes to gym to sweat and not (only) to be seen. No Frills, and way less fancy then Holmes place, but if you live in Geneva there are 10 centers you can choose from, and quite a few different type of classes. enough to find something you might like/want to do every day. Most of the center have a small sauna to relax after and a jacuzzi. Definetly worth the money."
"Very good value for money, no fancy stuff, dress as you like... Their gym lessons are great (my favourite is Body Balance), and personal counseling is included in the annual fee. Some of the gyms have jaccuzi, hammam and sauna."
"Yes! I went to the silouhette at meyrin and at the ICC, and both of them are good (ICC it's the better...)"
"Reasonable size for a small town like Nyon. Machines very busy during week time around 7 pm, then getting better as of 7.30 pm. Modern equipment, good trainers, premises correctly maintained. However, only 1 year and few months old. Heard was not too busy if you go at lunch time or after 5 pm. Also machines are not limited in time. Check out the deals, got a very good one ! See you there maybe."
"They have around 10 centers around Geneva and Nyon. Good no frills value for money.
If you're really into working out, and ambience / service is a lesser priority, it's a great choice."
If you're really into working out, and ambience / service is a lesser priority, it's a great choice."

