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Advice on unsolicited bill?
Just a little advice please.... I have received one of these mailings where someone sends you something in the post and asks you to pay for it or mail it back to them. The invoice is included; i never asked for it or knew of its existence until it arrived in the post. There is no mail-back envelope so i would have to pay myslef for the postage to return the item.



In the UK this is just plain illegal, but i thought someone here might be able to confirm if Switzerland is the same? Stuff like this just irritates me - whilst I think about it is there an opt-out system for unsolicited mail or telephone calls in Switzerland?
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Just a little advice please.... I have received one of these mailings where someone sends you something in the post and asks you to pay for it or mail it back to them. The invoice is included; i never asked for it or knew of its existence until it arrived in the post. There is no mail-back envelope so i would have to pay myslef for the postage to return the item.



In the UK this is just plain illegal, but i thought someone here might be able to confirm if Switzerland is the same? Stuff like this just irritates me - whilst I think about it is there an opt-out system for unsolicited mail or telephone calls in Switzerland?
hucklewooMay 1, 2009 @ 17:37
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Re: Advice on unsolicited bill?
Post 1
Hi Hucklewoo

Just to make sure I understand - you received some item you never asked for, from a person or company you never contacted, and now you are expected to either pay for this item or pay postage to return it?

Twilight Zone...  I would expect the law to be on your side here, but have not had any experience with something like this.

If you dont mind sharing - what item did you get, and how much are these people asking you to pay?

Thanks

Oded

The text you are quoting:
Hi Hucklewoo

Just to make sure I understand - you received some item you never asked for, from a person or company you never contacted, and now you are expected to either pay for this item or pay postage to return it?

Twilight Zone...  I would expect the law to be on your side here, but have not had any experience with something like this.

If you dont mind sharing - what item did you get, and how much are these people asking you to pay?

Thanks

Oded
SiteAdmin Oded, May 1, 2009 @ 18:06

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Re: Advice on unsolicited bill?
Post 2
This happened to me too a couple of years ago. A (Swiss) friend at the time suggested I sent it back with no stamp as a deterrent.. as that would be a nuisance for the sender and cost them extra. I went to the post office, as he had said to, explained the situation to them, sent it without a stamp and never heard from the sender again
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This happened to me too a couple of years ago. A (Swiss) friend at the time suggested I sent it back with no stamp as a deterrent.. as that would be a nuisance for the sender and cost them extra. I went to the post office, as he had said to, explained the situation to them, sent it without a stamp and never heard from the sender again
TogJay, May 1, 2009 @ 19:03
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Re: Advice on unsolicited bill?
Post 3
[quote][b]

hucklewoo (01/05/2009)

[/b]Just a little advice please.... I have received one of these mailings where someone sends you something in the post and asks you to pay for it or mail it back to them. The invoice is included; i never asked for it or knew of its existence until it arrived in the post. There is no mail-back envelope so i would have to pay myslef for the postage to return the item.

[/quote]



Yeah, this technique's pretty dirty, isn't it. It's pretty common among purveyors of,.. er... let's just call them adult toys. Assuming you'll be too embarrassed to kick up a fuss. I didn't know you were into that, but good on you for being open enough to share it with the forum. Respect! ;)
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[quote][b]

hucklewoo (01/05/2009)

[/b]Just a little advice please.... I have received one of these mailings where someone sends you something in the post and asks you to pay for it or mail it back to them. The invoice is included; i never asked for it or knew of its existence until it arrived in the post. There is no mail-back envelope so i would have to pay myslef for the postage to return the item.

[/quote]



Yeah, this technique's pretty dirty, isn't it. It's pretty common among purveyors of,.. er... let's just call them adult toys. Assuming you'll be too embarrassed to kick up a fuss. I didn't know you were into that, but good on you for being open enough to share it with the forum. Respect! ;)
hayes, May 1, 2009 @ 19:44
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Re: Advice on unsolicited bill?
Post 4
Sorry forgot to say, didn't buy envelope to send back in, sent back in same they sent, closed with adhesive tape, my address scrubbed out and their's written on.
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Sorry forgot to say, didn't buy envelope to send back in, sent back in same they sent, closed with adhesive tape, my address scrubbed out and their's written on.
TogJay, May 1, 2009 @ 19:44
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Re: Advice on unsolicited bill?
Post 5
Just read Hayes comment. Mine was not with adult toys, is also done by other people..!
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Just read Hayes comment. Mine was not with adult toys, is also done by other people..!
TogJay, May 1, 2009 @ 19:47
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Re: Advice on unsolicited bill?
Post 6
Adult toys? How dare you cast these filthy thoughts in my direction.... since you ask it was a photo (candid, obviously) from a run I did a few weeks back. So the company must have had access to the runners database to be able to send the (generally inoffensive but also generally boring) pic....



Obviously if it was a black mamba I wouldn't have even thought of sending it back...
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Adult toys? How dare you cast these filthy thoughts in my direction.... since you ask it was a photo (candid, obviously) from a run I did a few weeks back. So the company must have had access to the runners database to be able to send the (generally inoffensive but also generally boring) pic....



Obviously if it was a black mamba I wouldn't have even thought of sending it back...
hucklewoo, May 1, 2009 @ 20:58
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Re: Advice on unsolicited bill?
Post 7
Can't remember the price, probably 30 francs or so... but if i wanted a photo of myself running along a track i could probably manage that a little cheaper.
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Can't remember the price, probably 30 francs or so... but if i wanted a photo of myself running along a track i could probably manage that a little cheaper.
hucklewoo, May 1, 2009 @ 21:00
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Re: Advice on unsolicited bill?
Post 8
About 4 or 5 years ago I received 4 unsolicited CDs of instrumental music, together with an invoice. A short while later, a CD-rackholder and 4 more CDs arrived. A few weeks on, more CDs. I decided to keep the goods intact and wait to see what happened. After three months or so, a threatening letter arrived, which I ignored. Then a second epistle, saying legal steps would be taken, etc., followed by a third.



It was then that I sent a registered letter stating that I had never placed an order for the goods and if they wished they could have everything back in pristine condition provided their representative collected the items in person from my home at my convenience. I received an apology by return post; it was all a huge mistake and I could keep the CDs as well as the rack. Since the selection of music wasn't to my taste, I sold the lot and bought something I really wanted with the proceeds.














The text you are quoting:
About 4 or 5 years ago I received 4 unsolicited CDs of instrumental music, together with an invoice. A short while later, a CD-rackholder and 4 more CDs arrived. A few weeks on, more CDs. I decided to keep the goods intact and wait to see what happened. After three months or so, a threatening letter arrived, which I ignored. Then a second epistle, saying legal steps would be taken, etc., followed by a third.



It was then that I sent a registered letter stating that I had never placed an order for the goods and if they wished they could have everything back in pristine condition provided their representative collected the items in person from my home at my convenience. I received an apology by return post; it was all a huge mistake and I could keep the CDs as well as the rack. Since the selection of music wasn't to my taste, I sold the lot and bought something I really wanted with the proceeds.















Ritchie, May 2, 2009 @ 01:52
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Re: Advice on unsolicited bill?
Post 9
hi there.  i have the answer you are looking.  its called the swiss consumer protection department.  i dont have their details here at home but if you email me i will send it to you from work.... that is if in the meantime you dont do an interenet search and get it yourself.  they have limited info in english but i have been assured that if you email them in english they will get someone to translate your problem and investigate it.

the swiss have very little tolerance for this type of practice and you may find that with one letter from them to the company in question and 'poof' the problem is 'your promblem no more'.

toupie2;)

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hi there.  i have the answer you are looking.  its called the swiss consumer protection department.  i dont have their details here at home but if you email me i will send it to you from work.... that is if in the meantime you dont do an interenet search and get it yourself.  they have limited info in english but i have been assured that if you email them in english they will get someone to translate your problem and investigate it.

the swiss have very little tolerance for this type of practice and you may find that with one letter from them to the company in question and 'poof' the problem is 'your promblem no more'.

toupie2;)
Toupie_2, May 3, 2009 @ 00:46

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Re: Advice on unsolicited bill?
Post 10
....and obviously i cant spell either.........:pinch:

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....and obviously i cant spell either.........:pinch:


Toupie_2, May 3, 2009 @ 00:51

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