Yes, I was robbed of my wallet and new iPod nano at the Starbucks in Geneva located by the central railroad station while sitting at a table placed outside by Starbucks themselves. When I went inside the coffee establishment to report the theft I learned from one of the barristers that another customer was robbed the night before. Shocked upon hearing that robberies of this sort are a frequent occurrence at this establishment I suggested that the Starbucks could and should have signage or something warning their customers of this danger. Sadly one of the staffs response to my suggestion was that this is not an American Starbucks and although they were sorry for my loss it was not their fault there is nothing they could do by way of warning the customers that their establishment is at HIGH RISK for pick-pockets. I strongly and respectfully disagree.
Personal opinions aside I'm writting this post as a reminder to all. PLEASE MIND YOUR BELONGINGS AT ALL TIMES.
Sadly Geneva has lost some of its lustre for me.
cag
Yes, I was robbed of my wallet and new iPod nano at the Starbucks in Geneva located by the central railroad station while sitting at a table placed outside by Starbucks themselves. When I went inside the coffee establishment to report the theft I learned from one of the barristers that another customer was robbed the night before. Shocked upon hearing that robberies of this sort are a frequent occurrence at this establishment I suggested that the Starbucks could and should have signage or something warning their customers of this danger. Sadly one of the staffs response to my suggestion was that this is not an American Starbucks and although they were sorry for my loss it was not their fault there is nothing they could do by way of warning the customers that their establishment is at HIGH RISK for pick-pockets. I strongly and respectfully disagree.
Personal opinions aside I'm writting this post as a reminder to all. PLEASE MIND YOUR BELONGINGS AT ALL TIMES.
Sadly Geneva has lost some of its lustre for me.
cag
Chrissy GNov 1, 2009 @ 23:35
Can ou tell us a bit more? Eg where were your things when you were roobed, where were you, how you think they were taken..
Can ou tell us a bit more? Eg where were your things when you were roobed, where were you, how you think they were taken..
Maria_, Nov 2, 2009 @ 00:13
Can ou tell us a bit more? Eg where were your things when you were roobed, where were you, how you think they were taken..
Nov 2, 09 00:13
I've never experienced anything like this and I've lived in NYC for 10 years. Fooled by images of a safe, clean and efficient city, I guess I took my guard down for 5 minutes and was burnt.
I've never experienced anything like this and I've lived in NYC for 10 years. Fooled by images of a safe, clean and efficient city, I guess I took my guard down for 5 minutes and was burnt.
Chrissy G, Nov 2, 2009 @ 01:36
Thanks for sharing :)
Thanks for sharing :)
Maria_, Nov 2, 2009 @ 02:12
winnieshoe, Nov 2, 2009 @ 08:45
Starbucks must be the perfect hit for these pick-pocket syndicates, which begs the question.
If there has been a high incidence of pick pocket thefts at Starbucks in Geneva, should they do more to warn and protect their customers? If so, what? Apparenty the Starbucks near the train station has 2 indoor security cameras but I was sitting outside so the cameras did little to help. I'm interested in hearing thoughts from this community.
Starbucks must be the perfect hit for these pick-pocket syndicates, which begs the question.
If there has been a high incidence of pick pocket thefts at Starbucks in Geneva, should they do more to warn and protect their customers? If so, what? Apparenty the Starbucks near the train station has 2 indoor security cameras but I was sitting outside so the cameras did little to help. I'm interested in hearing thoughts from this community.
Chrissy G, Nov 2, 2009 @ 09:57
I don't like to pass on 3rd party stories but since you mentioned it. Last night 2 visitors from Norway were taking the same bus No. 5 from the Hotel Adriatica to the airport around 6pm and their luggage was stolen. They lost everything and obviously missed their flight home. When they went to report the incident at the police station there was a line of people. I know all this because I am staying at the Hotel Adriatica too and when I returned to the hotel and informed the manager he said, "That's incredible. I can't believe this happened because...." and he told me what happened to the other guests.
Anyway, this post is not an exercise of good vs bad rather it's intended to remind everyone to stay alert at all times and if anything open a discussion concerning Starbucks' corporate responsibility to its customers. e.g., Should Starbucks warn its customers to stay alert?
I don't like to pass on 3rd party stories but since you mentioned it. Last night 2 visitors from Norway were taking the same bus No. 5 from the Hotel Adriatica to the airport around 6pm and their luggage was stolen. They lost everything and obviously missed their flight home. When they went to report the incident at the police station there was a line of people. I know all this because I am staying at the Hotel Adriatica too and when I returned to the hotel and informed the manager he said, "That's incredible. I can't believe this happened because...." and he told me what happened to the other guests.
Anyway, this post is not an exercise of good vs bad rather it's intended to remind everyone to stay alert at all times and if anything open a discussion concerning Starbucks' corporate responsibility to its customers. e.g., Should Starbucks warn its customers to stay alert?
Chrissy G, Nov 2, 2009 @ 10:45
Another area to be very cautious about is Jardin Anglais. It's a notorious after-dark haven of street crime.
I wish the police would step-up and alert a stronger presence for everyone's general safety.
Another area to be very cautious about is Jardin Anglais. It's a notorious after-dark haven of street crime.
I wish the police would step-up and alert a stronger presence for everyone's general safety.
Cwilliam, Nov 2, 2009 @ 11:57
Small consolation was news this morning that my identity cards and B visa were recovered in the alley rubbish bin behind Bourcherie Chantepoulet. After I retrieved these documents this morning I took the opportunity to speak to the store manager at Starbucks to plead my case. Now I'm waiting for a call from the district manager. If I receive any worthy news I will post it.
Small consolation was news this morning that my identity cards and B visa were recovered in the alley rubbish bin behind Bourcherie Chantepoulet. After I retrieved these documents this morning I took the opportunity to speak to the store manager at Starbucks to plead my case. Now I'm waiting for a call from the district manager. If I receive any worthy news I will post it.
Chrissy G, Nov 2, 2009 @ 12:14
Viviane R, Nov 2, 2009 @ 12:17
Cwilliam, Nov 2, 2009 @ 13:02
Nadège G, Nov 2, 2009 @ 15:01
This article indicates the increase in these types of crime and the fact that the city has always been seen as a "safe" environment.
As with any city keep your attention on the people around you - unfortunately there are unlikely to be any police on patrol at the same time as the crime.
This article indicates the increase in these types of crime and the fact that the city has always been seen as a "safe" environment.
As with any city keep your attention on the people around you - unfortunately there are unlikely to be any police on patrol at the same time as the crime.
JillyB, Nov 2, 2009 @ 16:14
The question that I would like to explore is whether or not an establishment, like a Starbucks, should warn or remind its customers in areas which they service of potential danger especially when they set tables outside in an area where they know there are pick-pocket crime syndicates. Private vs Public responsibility. As an experienced traveller who's been a round the world from the remote to the most populous cities and lived in NYC and Paris I must admit I'm embarrassed that this happened to me but was more upset when Starbucks admitted to knowing this was a problem.
I am told there are signs in public spaces around the train stations. This is all fine and dandy but why can't they put the same signage at Starbucks. Aren't they responsible for their customers? Had a sign been posted upon payment of the coffee would I have sat at their store and relaxed?? Not sure. Would i have been more careful?? You bet!!!!
I've addressed this issue with Starbucks and will look forward to their response. It would be interesting to hear other peoples thoughts as I'm clearly speaking with a bias.
Cheers!
The question that I would like to explore is whether or not an establishment, like a Starbucks, should warn or remind its customers in areas which they service of potential danger especially when they set tables outside in an area where they know there are pick-pocket crime syndicates. Private vs Public responsibility. As an experienced traveller who's been a round the world from the remote to the most populous cities and lived in NYC and Paris I must admit I'm embarrassed that this happened to me but was more upset when Starbucks admitted to knowing this was a problem.
I am told there are signs in public spaces around the train stations. This is all fine and dandy but why can't they put the same signage at Starbucks. Aren't they responsible for their customers? Had a sign been posted upon payment of the coffee would I have sat at their store and relaxed?? Not sure. Would i have been more careful?? You bet!!!!
I've addressed this issue with Starbucks and will look forward to their response. It would be interesting to hear other peoples thoughts as I'm clearly speaking with a bias.
Cheers!
Chrissy G, Nov 2, 2009 @ 17:54
EVERY public venue in Geneva, or anywhere else for that matter is an opportunity for professional thieves to steal things. Especially if one insists on leaving bags with all of their valuables out of their direct line of sight.
Consider it a lesson learned. Keep your purse/bag closed (how many hand bags do I see in Starbucks fully open with stuff falling out of them). Keep your bag in front of you so no one can get at it.
It is not Starbucks responsibility to protect you from yourself. Sorry for being so blunt.
EVERY public venue in Geneva, or anywhere else for that matter is an opportunity for professional thieves to steal things. Especially if one insists on leaving bags with all of their valuables out of their direct line of sight.
Consider it a lesson learned. Keep your purse/bag closed (how many hand bags do I see in Starbucks fully open with stuff falling out of them). Keep your bag in front of you so no one can get at it.
It is not Starbucks responsibility to protect you from yourself. Sorry for being so blunt.
Verbier, Nov 2, 2009 @ 18:19
sheila c, Nov 2, 2009 @ 20:04
Well I've done my duty by reporting the incident to the police and starbucks (including glocals only because I thought it was the right thing to do). All the best from someone who's now in Italy and will no longer needs to suffer from bad coffee.
Well I've done my duty by reporting the incident to the police and starbucks (including glocals only because I thought it was the right thing to do). All the best from someone who's now in Italy and will no longer needs to suffer from bad coffee.
Chrissy G, Nov 2, 2009 @ 20:38
(a) Individuals should know that bad guys are around and must live by their own wits to protect themselves from professional thieves, and if their stuff is stolen then its the victim's fault and she should not cry over spilt milk.
(b) Society collectively agrees that such behavior is simply unacceptable, and organizations at a minimum contemplate how to inform and protect the people they ostensibly serve from outrageous and brazen thievery in known target places.
Inasmuch as the people of Geneva consider (a) the right way to think about the problem, the problem will increase without bound in our once beautiful city of Geneva.
(a) Individuals should know that bad guys are around and must live by their own wits to protect themselves from professional thieves, and if their stuff is stolen then its the victim's fault and she should not cry over spilt milk.
(b) Society collectively agrees that such behavior is simply unacceptable, and organizations at a minimum contemplate how to inform and protect the people they ostensibly serve from outrageous and brazen thievery in known target places.
Inasmuch as the people of Geneva consider (a) the right way to think about the problem, the problem will increase without bound in our once beautiful city of Geneva.
jwells, Nov 2, 2009 @ 23:11
Well I've done my duty by reporting the incident to the police and starbucks (including glocals only because I thought it was the right thing to do). All the best from someone who's now in Italy and will no longer needs to suffer from bad coffee.
Nov 2, 09 20:38
Enjoy your coffee.
Mike
Enjoy your coffee.
Mike
rmike, Nov 3, 2009 @ 01:57
@ Chrissy
As a Swiss citizen I must say that sadly Geneva is the worst city in Switzerland from the security point of view, due to its size but also to the proximity of the border. Thiefs look particulary for foreign people, especially for tourists, since they can be a bit naive and really belive Geneva is a safe city , which is obviously not the case. I even heard of thiefs disguised in policemen that robbed money from ukrainian tourists. Regarding the information about thiefs and pickpockets in SB it's a matter of culture, generally people in Switzerland are not told what they have to do. Swiss people are very liberal and individualist although they have a great sense of community and solidarity.
Regarding the police behavior sadly they can do nothing, the problem doesn't come from the police but from the law (the juges), and they are really annoyed to face the same people with the same crimes each week or even day... The problem comes from the Geneva governement.
Anyway i'm sorry for what happened to you, I hope this won't happen again!
@ Chrissy
As a Swiss citizen I must say that sadly Geneva is the worst city in Switzerland from the security point of view, due to its size but also to the proximity of the border. Thiefs look particulary for foreign people, especially for tourists, since they can be a bit naive and really belive Geneva is a safe city , which is obviously not the case. I even heard of thiefs disguised in policemen that robbed money from ukrainian tourists. Regarding the information about thiefs and pickpockets in SB it's a matter of culture, generally people in Switzerland are not told what they have to do. Swiss people are very liberal and individualist although they have a great sense of community and solidarity.
Regarding the police behavior sadly they can do nothing, the problem doesn't come from the police but from the law (the juges), and they are really annoyed to face the same people with the same crimes each week or even day... The problem comes from the Geneva governement.
Anyway i'm sorry for what happened to you, I hope this won't happen again!
P F, Jun 15, 2010 @ 15:23



