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Bad Experience with UberEats - Support offers no refund

Hey everybody,


I would like to share our experience with UbeEats. Our food arrived damaged and cold. The appearance was very unexpected. Uber Support thinks that the appearance has not been affacted, please see below their answer 


What experience did you make with UberEats? 


Do you recommend any other delivery service. 


 


Thanks 


HiAnna.



I know that not getting a price adjustment can be very upsetting. I appreciate that you provided us with images of the issue, but the damage you reported doesn’t seem to have affected the item’s appearance. We know that you’re not happy with how your dish looks, however we also understand that giving you a credit doesn’t prevent this from happening again.


We’re escalating your concern to the restaurant and your patience is greatly appreciated while we work to resolve the issue.


 


 


 



The text you are quoting:

Hey everybody,


I would like to share our experience with UbeEats. Our food arrived damaged and cold. The appearance was very unexpected. Uber Support thinks that the appearance has not been affacted, please see below their answer 


What experience did you make with UberEats? 


Do you recommend any other delivery service. 


 


Thanks 


HiAnna.



I know that not getting a price adjustment can be very upsetting. I appreciate that you provided us with images of the issue, but the damage you reported doesn’t seem to have affected the item’s appearance. We know that you’re not happy with how your dish looks, however we also understand that giving you a credit doesn’t prevent this from happening again.


We’re escalating your concern to the restaurant and your patience is greatly appreciated while we work to resolve the issue.


 


 


 


Timo SpeierJul 6, 2019 @ 01:06
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Re: Bad Experience with UberEats - Support offers no refund
Post 1

Looks Yucky!

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Looks Yucky!


sheila c, Jul 6, 2019 @ 12:05
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Re: Bad Experience with UberEats - Support offers no refund
Post 2

Looks like someone ate it

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Looks like someone ate it
sarah -, Jul 7, 2019 @ 19:18

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Re: Bad Experience with UberEats - Support offers no refund
Post 3

I'd say someone had a taste and that was more than enough.

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I'd say someone had a taste and that was more than enough.


Ritchie, Jul 7, 2019 @ 21:17
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Re: Bad Experience with UberEats - Support offers no refund
Post 4

If this is your biggest problem....

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If this is your biggest problem....


Ray C, Jul 10, 2019 @ 20:55
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Re: Bad Experience with UberEats - Support offers no refund
Post 5

Mayby a poor delivery guy just hit a curb. 

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Mayby a poor delivery guy just hit a curb. 


Vlad Kovsky, Jul 12, 2019 @ 00:53
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