Login or Sign Up
 
 
 
 
 
 
 
 
 
 
 
 
 
Global Forums > General > Bad Experience with UberEats - Support offers no refund
 
Only members can see photos
Only members can see names and photos
Bad Experience with UberEats - Support offers no refund

Hey everybody,


I would like to share our experience with UbeEats. Our food arrived damaged and cold. The appearance was very unexpected. Uber Support thinks that the appearance has not been affacted, please see below their answer 


What experience did you make with UberEats? 


Do you recommend any other delivery service. 


 


Thanks 


HiAnna.



I know that not getting a price adjustment can be very upsetting. I appreciate that you provided us with images of the issue, but the damage you reported doesn’t seem to have affected the item’s appearance. We know that you’re not happy with how your dish looks, however we also understand that giving you a credit doesn’t prevent this from happening again.


We’re escalating your concern to the restaurant and your patience is greatly appreciated while we work to resolve the issue.


 


 


 



The text you are quoting:

Hey everybody,


I would like to share our experience with UbeEats. Our food arrived damaged and cold. The appearance was very unexpected. Uber Support thinks that the appearance has not been affacted, please see below their answer 


What experience did you make with UberEats? 


Do you recommend any other delivery service. 


 


Thanks 


HiAnna.



I know that not getting a price adjustment can be very upsetting. I appreciate that you provided us with images of the issue, but the damage you reported doesn’t seem to have affected the item’s appearance. We know that you’re not happy with how your dish looks, however we also understand that giving you a credit doesn’t prevent this from happening again.


We’re escalating your concern to the restaurant and your patience is greatly appreciated while we work to resolve the issue.


 


 


 


Timo SpeierJul 6, 2019 @ 01:06
Your Reply:
Reply  Reply With Quote  Thank Poster
! Report to Admin
 
5 Replies | 360 Views      |  Send to friend
 
Only members can see photos
Only members can see names and photos
Re: Bad Experience with UberEats - Support offers no refund
Post 1

Looks Yucky!

The text you are quoting:

Looks Yucky!


sheila c, Jul 6, 2019 @ 12:05
Your Reply:
Reply  Reply With Quote  Thank Poster
! Report to Admin
Only members can see photos
Only members can see names and photos
Re: Bad Experience with UberEats - Support offers no refund
Post 2

Looks like someone ate it

The text you are quoting:

Looks like someone ate it
sarah -, Jul 7, 2019 @ 19:18

Your Reply:
Reply  Reply With Quote  Thank Poster
! Report to Admin
Only members can see photos
Only members can see names and photos
Re: Bad Experience with UberEats - Support offers no refund
Post 3

I'd say someone had a taste and that was more than enough.

The text you are quoting:

I'd say someone had a taste and that was more than enough.


Ritchie, Jul 7, 2019 @ 21:17
Your Reply:
Reply  Reply With Quote  Thank Poster
! Report to Admin
Only members can see photos
Only members can see names and photos
Re: Bad Experience with UberEats - Support offers no refund
Post 4

If this is your biggest problem....

The text you are quoting:

If this is your biggest problem....


Ray C, Jul 10, 2019 @ 20:55
Your Reply:
Reply  Reply With Quote  Thank Poster
! Report to Admin
Only members can see photos
Only members can see names and photos
Re: Bad Experience with UberEats - Support offers no refund
Post 5

Mayby a poor delivery guy just hit a curb. 

The text you are quoting:

Mayby a poor delivery guy just hit a curb. 


Vlad Kovsky, Jul 12, 2019 @ 00:53
Your Reply:
Reply  Reply With Quote  Thank Poster
! Report to Admin
5 Replies | 360 Views      |  Send to friend
 
 
 
Feedback Form