Hello glocalians,
I just want to share my very sad experience when I claimed for insurance to pay for a loan which I took and cannot pay it anymore because I lost my job. After taking my payments for more than 24 months, the insurance company simply told me that I am not qualified to claim for a benefit because my work contract was a FIXED CONTRACT and that the general policies say that persons on a fixed contract are disqualified from taking this insurance. My question is, why then did you accept my application for insurance and why had you been accepting my payment? I submitted a copy of my fixed work contract and had been transparent about my financial situation when I applied for the insurance. The insurance company did not answer my question. Funny thing is, yesterday, I received an invoice from this company to pay my dues in May or I will not be able to claim for benefits!
My fault - I do not speak French but signed the contract in French. The agent who recommended the insurance company summarized the policy in English and the issue on fixed contract was never mentioned. The agent knew very well that I have a fixed work contract.
Thanks.



