Re: Glocals - on a macbook... safari or firefox.. google chrome?
Post 12
@adamG i agree with you that normally going to the Apple Store would be a good suggestion, but I have heard from several friends/clients who went to the Apple store here and well, they don't always seem to be experts. In one case, the question my friend had was SO simple and she told me that they had 3-4 people working on it for over an hour and the result was: something's wrong and we can't do it. She called me up and it took, literally, five minutes.
My client yesterday had a Mac-to-iPhone sync'ing problem. He lugged his desktop to the Apple Store, spent 2.5 hours there, 5 guys working on it, partial success, which means it worked once in the store, but never again since then. It was a challenge, I agree, but I fixed the problem in an hour by myself.
So, as much as I love Apple, the Apple Store concept, the Genius Bar, One on One, and all things Apple, I'm really not terribly happy with the service level at the Geneva Apple Store.