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Global Forums > General > Google Maps review (legal question)
 
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Google Maps review (legal question)

If someone has posted a negative comment on Google Maps  and that comment does not represent the reality, what can be done legally about it ?


Of course Google doesn't want to delete the comment.

The text you are quoting:

If someone has posted a negative comment on Google Maps  and that comment does not represent the reality, what can be done legally about it ?


Of course Google doesn't want to delete the comment.


Kris RJul 16, 2021 @ 20:52
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Re: Google Maps review (legal question)
Post 1

If it is your business, you can REPORT the review and Google will review it.


If there are clear signs like intent to defame, google does remove the review. (example, if a competitor writes bad reviews about you to spoil your business)


But if its a dispute or view of someone with whom you had contract with, they wont remove it.

The text you are quoting:

If it is your business, you can REPORT the review and Google will review it.


If there are clear signs like intent to defame, google does remove the review. (example, if a competitor writes bad reviews about you to spoil your business)


But if its a dispute or view of someone with whom you had contract with, they wont remove it.


Yaseer Z, Jul 18, 2021 @ 17:11
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Re: Google Maps review (legal question)
Post 2

If it is your business, you can REPORT the review and Google will review it.

If there are clear signs like intent to defame, google does remove the review. (example, if a competitor writes bad reviews about you to spoil your business)

But if its a dispute or view of someone with whom you had contract with, they wont remove it.


Jul 18, 21 17:11

thanks for response, but Google will not do it (I have contacted them), even if I have a proof that the review has no sense. The only solution I see is to proceed with legal steps. 


Therefore, I am expecting to hear you feedback what can be do on a legal basis.

The text you are quoting:

thanks for response, but Google will not do it (I have contacted them), even if I have a proof that the review has no sense. The only solution I see is to proceed with legal steps. 


Therefore, I am expecting to hear you feedback what can be do on a legal basis.


Kris R, Jul 19, 2021 @ 20:57
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