Hi, I have a bit of a predicament, I think I have just been ripped off to the tune of 5000Sfr. It relates to the purchase of a car which continually broke down. I took it to a garage and they quoted about 4000Sfr to fix the car which initially cost 4800Sfr. So I asked the garage (based in Zurich) for a refund. He agreed. He's had the car for 2 weeks, but I still do not have the money refunded to me, despite repeated requests.
The question is, where do I go now? Do I have any rights, or is it just tough luck?
I still have the carte grise (registration document), but he has the keys and the car. Oh, and he's 200Km north of Vevey.





