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Need advice or help

Dear All,


Me and my wife are working here in Geneva. Last Saturday when we were at GLOBUS shopping centre our bag was stolen with all documents inside. We do not need our money ,phone or smt. We just need our documents. We were in Lost and Found but no result. Please advice something. What can we do else to find our documents. Thanks a lot for any info.

The text you are quoting:

Dear All,


Me and my wife are working here in Geneva. Last Saturday when we were at GLOBUS shopping centre our bag was stolen with all documents inside. We do not need our money ,phone or smt. We just need our documents. We were in Lost and Found but no result. Please advice something. What can we do else to find our documents. Thanks a lot for any info.


Emil BunyatovAug 15, 2012 @ 14:24
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Re: Need advice or help
Post 1

First stop go back to globus, second stop go to the police station and report it :) 

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First stop go back to globus, second stop go to the police station and report it :) 


Karl N, Aug 15, 2012 @ 15:39
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Post 2

This happened to a friend of mine at Globus as well. The likelihood is that it is on tape. As Karl N suggested, go back to them. Your documents may have been thrown in the trash in Globus. 


It can take a few days for things to work their way to Lost and Found, so I would check back in a few days. Good luck.

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This happened to a friend of mine at Globus as well. The likelihood is that it is on tape. As Karl N suggested, go back to them. Your documents may have been thrown in the trash in Globus. 


It can take a few days for things to work their way to Lost and Found, so I would check back in a few days. Good luck.


Translator, Aug 15, 2012 @ 17:22
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Post 3

Hi,


My stuff was stolen from me at a bar here; so while it is not Globus, I understand how frustrating it is to have your stuff stolen while you are living in another country.


If you haven't already canceled your phone plan and credit cards, that's equally important, since many companies will charge you for calls and purchases made while your things were stolen. The first people I called after my stuff was stolen was Orange and my credit card/debit card companies, which was good, because the one thing that never made it back to me was my phone, and I suspect the fact that my cards were inactive deterred them from permanently keeping my stuff.


Even if you find your documents again, it is probably best to begin the process of getting new ones. I am not sure where you are from, but most countries require your birth certificate as the primary document for your passport/ID card/etc. Check with your national registry; they usually have processes simply for replacing stolen documents.


Also, check with the cantonal population office in Geneva if you have lost your residence permit; I am pretty sure they can get you another one, but it might be a labored process (as is most things with them).


As Karl suggested, report it to the police. If you find your goods, you can tell the police to cancel the report with no problem. My purse was found the next day on the ground near the bar by a kind TPG worker, with everything except my phone still in it (I had no cash on me, so nothing to lose there).


Finally, try not to panic. If you have any scans of your residence permit with you, I would keep a paper copy on you at all times (since the police do random permit checks, and you can explain to them why you have a scan).


Best of luck!

The text you are quoting:

Hi,


My stuff was stolen from me at a bar here; so while it is not Globus, I understand how frustrating it is to have your stuff stolen while you are living in another country.


If you haven't already canceled your phone plan and credit cards, that's equally important, since many companies will charge you for calls and purchases made while your things were stolen. The first people I called after my stuff was stolen was Orange and my credit card/debit card companies, which was good, because the one thing that never made it back to me was my phone, and I suspect the fact that my cards were inactive deterred them from permanently keeping my stuff.


Even if you find your documents again, it is probably best to begin the process of getting new ones. I am not sure where you are from, but most countries require your birth certificate as the primary document for your passport/ID card/etc. Check with your national registry; they usually have processes simply for replacing stolen documents.


Also, check with the cantonal population office in Geneva if you have lost your residence permit; I am pretty sure they can get you another one, but it might be a labored process (as is most things with them).


As Karl suggested, report it to the police. If you find your goods, you can tell the police to cancel the report with no problem. My purse was found the next day on the ground near the bar by a kind TPG worker, with everything except my phone still in it (I had no cash on me, so nothing to lose there).


Finally, try not to panic. If you have any scans of your residence permit with you, I would keep a paper copy on you at all times (since the police do random permit checks, and you can explain to them why you have a scan).


Best of luck!


Marissa M, Aug 15, 2012 @ 17:50
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Post 4

Thanks a alot. I have already done everyting. Just need to know if it is possible to find my docs myself or i should only wait for POLICE and Lost and found. Thanks again

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Thanks a alot. I have already done everyting. Just need to know if it is possible to find my docs myself or i should only wait for POLICE and Lost and found. Thanks again


Emil Bunyatov, Aug 16, 2012 @ 12:01
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