did you speak french or english?:) that might have made a difference. Anyway normally i just pop into the store, they are being perfectly nice and no problems with understanding orders.

I speak french (not too bad). Anyway: The order was ready when I went to the shop an hour later.

I just like being served quickly by people who have their brain switched on. Not sure if that's too demanding.

I do my orders online and they send it in the post.  It arrives the following day or the day after with the little pink slip.  Hassle free.  Too bad George doesn't come with it! ;) 

Sounds good (even without G). Thought it was more expensive to order online!?