Hi!
I would like to know where to go here in Switzerland, if the consulat cannot help me as it should? Which is the next and higher institution who can stand for the foreigners?
The story is: 4 months ago I asked for the recognition of my marriage with my new name at the consulat, and with that for a new passport instead of the expired one also with the new name. (I have to prove with the passport in Switzerland the name also in the Permit) .I paid and they sent the documents to my country. They said the procedure is 3-4 months.
Now we are at the end of the 4 months and I asked them where are my papers? They say they try to reach the hungarian side of the case, but they cannot do anything because they do not listen to each other...
Soon I am here with a baby without any hungarian papers (because my passport is expired and they took my ID card of course) to prove his origin, and I cannot travel neither.
SO who would be the competent at the next level to help me with this?
Thank you



