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Global Forums > General > Plumber: Armando Perrina & Fils - DO NOT USE !
 
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Plumber: Armando Perrina & Fils - DO NOT USE !

Just to warn people about a cowboy plumbing company here in Geneva - please do not EVER use Armando Perrina & Fils in Chene-Bourg (or do so at your own risk!).


Long story, but basically the work they did in July 2011 was shoddy, and I did not agree with the invoice. I called them several times and was told the owner would call me back. He never did, so I sent a registered letter of complaint. They never replied to that either, and I heard nothing more until now (18 months later!!) when I received a letter from a debt collector, basicallly threatening me with legal action if I do not pay the bill. I probably don't have a leg to stand on and will end up paying the bill, but I just think it's ridiculous that companies can get away with this and don't even need to explain or justify how much they charge. I know customer service in this country sucks, but after 11 years here, this takes the biscuit.


Rant over. :)

The text you are quoting:

Just to warn people about a cowboy plumbing company here in Geneva - please do not EVER use Armando Perrina & Fils in Chene-Bourg (or do so at your own risk!).


Long story, but basically the work they did in July 2011 was shoddy, and I did not agree with the invoice. I called them several times and was told the owner would call me back. He never did, so I sent a registered letter of complaint. They never replied to that either, and I heard nothing more until now (18 months later!!) when I received a letter from a debt collector, basicallly threatening me with legal action if I do not pay the bill. I probably don't have a leg to stand on and will end up paying the bill, but I just think it's ridiculous that companies can get away with this and don't even need to explain or justify how much they charge. I know customer service in this country sucks, but after 11 years here, this takes the biscuit.


Rant over. :)


barryJan 18, 2013 @ 15:50
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Re: Plumber: Armando Perrina & Fils - DO NOT USE !
Post 1

That company is a sham- don't use it! shoddy work, unprofessional and plain rude

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That company is a sham- don't use it! shoddy work, unprofessional and plain rude


mattstorm, Jan 18, 2013 @ 17:05
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Re: Plumber: Armando Perrina & Fils - DO NOT USE !
Post 2

Nir should create a new tab to home page: Recommend / Avoid services. 


I certainly can have a few names to the rant-list...

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Nir should create a new tab to home page: Recommend / Avoid services. 


I certainly can have a few names to the rant-list...


Risto, Jan 18, 2013 @ 18:02
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Re: Plumber: Armando Perrina & Fils - DO NOT USE !
Post 3

It's there already, it's called Guides. The reviews can be positive or negative.


 

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It's there already, it's called Guides. The reviews can be positive or negative.


 


catalin, Jan 18, 2013 @ 18:08
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Re: Plumber: Armando Perrina & Fils - DO NOT USE !
Post 4

Thanks Catalin. It wasn't obvious to me, but I will post it there also. :)

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Thanks Catalin. It wasn't obvious to me, but I will post it there also. :)


barry, Jan 18, 2013 @ 19:26
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Re: Plumber: Armando Perrina & Fils - DO NOT USE !
Post 5

The only legal action they can take is by sending you a poursuite, which you can then oppose, then an investigation is opened, and very often the matter is brought before a judge. So they cannot take any legal action against you other then that, and any other action taken is not legal. you must have received an invoice, a reminder, a second reminder (which is registered post) and then the poursuite.

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The only legal action they can take is by sending you a poursuite, which you can then oppose, then an investigation is opened, and very often the matter is brought before a judge. So they cannot take any legal action against you other then that, and any other action taken is not legal. you must have received an invoice, a reminder, a second reminder (which is registered post) and then the poursuite.


Buvette Richemont, Jan 22, 2013 @ 17:04
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