If you’re renting the property, contact the Régie or the owner whose responsibility it is to maintain the premises and fittings in good order.  They will send an accredited plumber which will probably cost you more but if, subsequently, anything goes wrong you will be in for an even heftier bill and the Régie’s/onwer’s displeasure.

If the Régie/owner fails to respond, you can take the case to ASLOCA later for a possible refund.

The fact that Régies like to work with their own network of tradesmen is admittedly an old boys’ network but that’s the way the system works here.

However, if you are the owner, you are free to choose your own man, but be aware that there are plenty of illegal workers (“sans papiers” and no fixed address) around, so be watchful.  They also have an old boys’ network of their own.

All the best, R.

hi Ritchie,

thanks a lot for your answer,I sublet a room in the apartment together with other two.

according my landlord we have to call the plumber that is going to estimate the cost and if is a big job,apparently the regie will pay everything.

Do you know if is like that also for people that sublet?

Anyway i'll go ASLOCA,thanks again

Hi Bluette

Maybe, you should describe what is the problem with your sink.
If it is some leaking seal or tap, I think that random (male) user of glocals who lives in Geneve and has some free time (and tools), could be happy to help;)

Regards
P.

I have no personal experience of your situation, but the landlord sounds straightforward enough.

But … make a note of the date that you first called him and any subsequent calls you make to him and the plumber/s you contact (with their names and addresses);

try to get an estimate in writing;  note the date you call the landlord to report the estimate, ditto the date he accepts it.  Ask him if you are to pay and be reimbursed later or if the bill can be sent to him directly (push hard for the latter). Don’t forget that a firm or a registered workman will probably charge a call-out fee to inspect the fault.  If so, who is to pay this and when?

When an arrangement for the repair has been made, ensure that someone is present during the whole time of the work.  Note arrival and departure times.

The cause of the fault may be in another apartment, which will add to the time and cost but, if this is the case, the bill will probably be picked up by the Régie.

Make photocopies of any paperwork you receive and/or sign and/or pass on to the landlord.

Sorry if all this sounds fussy, but you do need to keep track of all the inconvenience you’re put to.

Plumbing is a skilled and tough job and you really do need to find a good worker, so I hope someone on this site will be able to help there.

Best, R.

hi Paul, 

unfortunately is not so simple,we already tried to open and clean the tube once,and it seemed it was working but, after few days the cap of the tube has started to leak water,at the beginning just a bit after more and more.

After , we changed the cap with a new one,at this point it was all blocked, we tried with strong liquid products but nothing to do...

Thanks again

Hi Ritchie,

thanks again for the suggestions

aaaa:/

thanks for explanation and good luck with plumber then

ciao

Hello,

I don't know how good he is as a plumber, but he's a great guy at organizing events and being friendly on french glocals-like site : Yannick +41 79 916 12 74 (http://www.expresseau.com/), french plumber working in Geneva.

Last time I asked him he wasn't very confident at speaking english, if you live in Eaux-Vives I can help.

Hi,

You might be able to find a good plumber on www.serviceathome.com, why not give it a try?

This site must be amazing as you have found everything on there i see from all your replies 

i'm waiting for the same suggestion to Phoebe's thread about searching for FwB..  "I too was searching for benefiting friends, this site was great and changed my life..."  

this site does change your life! you realise how helpful people are these days...they offer you plumbers, photographers, language exchange, friends w or without benefits...even some sugar, in case you run out of it all of a sudden!

My plumber is awesome! Let me know if you need him S.O.S. and I'll PM you his name and number. Regards. 

Hello! Can you send me the name and contact number of your awesome plumber please?

:-)

thanks