Hello glocals,

I have problems with SALT mobile subscription. Since the first day of my subscrition on 9 October I do not have mobile network and internet at home. I sent numerous emails and online forms, and contacted many times their customer center with no results and my problem is still there. I send them a request (online form) to cancel my subscription with no feedback so far. 

I read a number of old discussions on glocals regardig SALT. I should have read them before I switched my subscription to SALT.  Based on what I read, it seems that I will not get anywhere with them. But I am not going struggle for another 22 months of my contract and I am determined to do anything but to get  them cancel my subscription with no fees. I read in one of the posts that I can complain to telecommunications ombudsmen. I will explore this option. Does anyone here knows how to bring a company to the court? What is the procedure in Switzerland? 

Thanks a lot.