Hi Folks,

I'm having a problem with my annual contract with SIG. Although it's 'annual' they haven't been to my apartment in two years. They keep cancelling the service call and rebooking it four months later , only to cancel again because they are too busy.

I would like to write a letter of complaint and address it to someone other than the "Service Clients" department. Anyone have an idea of how I can find out the names of management? 

Thanks for any advice,

no.38