Whilst we realise that we are definitely in the minority here [Ritchie are you with me]? it goes against the grain somewhat when we decide to book in a private Ferney Voltaire carpark over the Christmas Period [P51 and P56 most likely to be full by 23/12] when back comes the "instructions for finding our facility - to be downloaded on to your Smartphone"....... because we do not have one. {nor after reading sundry complaints on this forum do we want one}. Since that time, stoney silence. Does this mean the booking is no longer valid or what? About time companies across the world stopped discriminating against those who chose not to have their instrument perpetually clamped to their ears.