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Swisster: Marks & Spencer to close Geneva Store

by Jeremy Allen

Lausanne - 20 January 2009 | 15:58

The British-owned department store chain Marks & Spencer is closing its only Swiss shop in March as part of worldwide measures to tighten its belt in economically difficult times. Owners say the downtown Geneva outlet is too small to offer the full range of the chain's products but it's still unclear whether the shop was able to make a profit over the three years it has been operating.

Whether it’s the good-value shirts, underwear, or premium ready-made meals, for most Brits, Marks and Spencer is a household name. The chain opened its Geneva store in 2006 in the heart of the city's downtown shopping precinct as a joint venture with Greek retailer Marinopoulos.

Now, amid mounting problems with its operations in Britain and abroad, the company says it is closing the store (which specialises in clothing items), citing operational difficulties due to its small size.

“We have learnt which store formats work in specific international markets and the store in Geneva is not big enough to showcase our brand," Dan Masser, Marks & Spencer's corporate public relations manager, informed Swisster in a statement issued today. "It is only 5,000 square feet, so it is one of our smaller stores."

Masser said the impact the closure would have on the employees and customers was to be "regretted".

The 11 staff currently employed at the store will lose their jobs and be “appropriately compensated," he said.

Marks & Spencer, headquartered in London, was unable to give more details about the closure or whether the store had been profitable since opening three years ago. But a male employee of the M&S Marinopoulos office in Geneva told Swisster, “If it were making a profit, it surely wouldn’t be closing”. He also said he believed that the store on rue du Marché would shut by the the end of March.

As well as its outlets in the UK, Marks & Spencer currently has 290 stores around the world, although the Geneva outlet is the only one in Switzerland. The company says that one of its long-term objectives is to boost international business to 15-20 percent of its group revenues.

Earlier this month, the retailer announced plans to close 27 shops and slash up to 1,230 jobs in the UK in an attempt to save 175-200 million pounds in expenses.

At the time, the firm’s CEO Stuart Rose said that, although the measures were difficult for staff, he believed the closures were the right decision, as current economic conditions were set to persist for at least another 12 months.

The text you are quoting:

by Jeremy Allen

Lausanne - 20 January 2009 | 15:58

The British-owned department store chain Marks & Spencer is closing its only Swiss shop in March as part of worldwide measures to tighten its belt in economically difficult times. Owners say the downtown Geneva outlet is too small to offer the full range of the chain's products but it's still unclear whether the shop was able to make a profit over the three years it has been operating.

Whether it’s the good-value shirts, underwear, or premium ready-made meals, for most Brits, Marks and Spencer is a household name. The chain opened its Geneva store in 2006 in the heart of the city's downtown shopping precinct as a joint venture with Greek retailer Marinopoulos.

Now, amid mounting problems with its operations in Britain and abroad, the company says it is closing the store (which specialises in clothing items), citing operational difficulties due to its small size.

“We have learnt which store formats work in specific international markets and the store in Geneva is not big enough to showcase our brand," Dan Masser, Marks & Spencer's corporate public relations manager, informed Swisster in a statement issued today. "It is only 5,000 square feet, so it is one of our smaller stores."

Masser said the impact the closure would have on the employees and customers was to be "regretted".

The 11 staff currently employed at the store will lose their jobs and be “appropriately compensated," he said.

Marks & Spencer, headquartered in London, was unable to give more details about the closure or whether the store had been profitable since opening three years ago. But a male employee of the M&S Marinopoulos office in Geneva told Swisster, “If it were making a profit, it surely wouldn’t be closing”. He also said he believed that the store on rue du Marché would shut by the the end of March.

As well as its outlets in the UK, Marks & Spencer currently has 290 stores around the world, although the Geneva outlet is the only one in Switzerland. The company says that one of its long-term objectives is to boost international business to 15-20 percent of its group revenues.

Earlier this month, the retailer announced plans to close 27 shops and slash up to 1,230 jobs in the UK in an attempt to save 175-200 million pounds in expenses.

At the time, the firm’s CEO Stuart Rose said that, although the measures were difficult for staff, he believed the closures were the right decision, as current economic conditions were set to persist for at least another 12 months.


TranslatorJan 22, 2009 @ 23:40
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Re: Swisster: Marks & Spencer to close Geneva Store
Post 1
By not having the grocery department, there was no way they would entice me to shop there. If they had shipped in the food/tea/sandwiches, I would have been a faithful customer. M&S didn't think big enough.
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By not having the grocery department, there was no way they would entice me to shop there. If they had shipped in the food/tea/sandwiches, I would have been a faithful customer. M&S didn't think big enough.
misskate, Jan 23, 2009 @ 15:59
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Re: Swisster: Marks & Spencer to close Geneva Store
Post 2




If M&S were to have imported their foods, due to the difficulty and expense of importing food into Switzerland, the prices would have been outrageous, especially with only one store here. They knew it would have turned off even all but their most hard core clients.
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If M&S were to have imported their foods, due to the difficulty and expense of importing food into Switzerland, the prices would have been outrageous, especially with only one store here. They knew it would have turned off even all but their most hard core clients.
floydmarks, Jan 23, 2009 @ 17:33
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Re: Swisster: Marks & Spencer to close Geneva Store
Post 3
guess time to finally make a visit into the store. i seriously have never stepped foot into the store :( 

time for sales & bargains then :)

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guess time to finally make a visit into the store. i seriously have never stepped foot into the store :( 

time for sales & bargains then :)
YouMeCo, Jan 23, 2009 @ 17:47

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Re: Swisster: Marks & Spencer to close Geneva Store
Post 4
If they kept me in constant supply of steak and kidney pies and packs of 3 high leg knickers  (cant beat their underwear ) I would work for free !

:D:D:D

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If they kept me in constant supply of steak and kidney pies and packs of 3 high leg knickers  (cant beat their underwear ) I would work for free !

:D:D:D
dora2505, Jan 23, 2009 @ 23:21

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Re: Swisster: Marks & Spencer to close Geneva Store
Post 5
I'm not that surprised to hear this news. Everytime I looked into the M&S store, it was nearly empty.

Except for the food point that others spoke of, I think other stuff was wrong with the GVA store:

  • For starters, something about its set up was just not inviting. I don't know what it is, but the store just didn't 'call' you in.
  • The clothes selection, atleast for us gents, was OK, but nothing too special.

Anyway, I'll join Youme for their going-out-of-business sale...(-:

Nir

The text you are quoting:
I'm not that surprised to hear this news. Everytime I looked into the M&S store, it was nearly empty.

Except for the food point that others spoke of, I think other stuff was wrong with the GVA store:

  • For starters, something about its set up was just not inviting. I don't know what it is, but the store just didn't 'call' you in.
  • The clothes selection, atleast for us gents, was OK, but nothing too special.

Anyway, I'll join Youme for their going-out-of-business sale...(-:

Nir
Nir Ofek, Jan 24, 2009 @ 00:09

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Re: Swisster: Marks & Spencer to close Geneva Store
Post 6
[quote]



If M&S were to have imported their foods, due to the difficulty and expense of importing food into Switzerland, the prices would have been outrageous, especially with only one store here. They knew it would have turned off even all but their most hard core clients.[/quote]



Maybe, but at least it would have gotten me inside the store. I have never set foot in it.



I don't have a car, so to go to the British Market in Ferney, really not going to happen. To get M&S food products, I would have paid the "convenience tax" of higher prices and stopped in every now and then. I have been known to frequent the American store in Paquis and the epicerie in Cologny and other ethnic markets. When it comes to a treat or an ingredient that isn't available here, price becomes a much less important consideration.
The text you are quoting:
[quote]



If M&S were to have imported their foods, due to the difficulty and expense of importing food into Switzerland, the prices would have been outrageous, especially with only one store here. They knew it would have turned off even all but their most hard core clients.[/quote]



Maybe, but at least it would have gotten me inside the store. I have never set foot in it.



I don't have a car, so to go to the British Market in Ferney, really not going to happen. To get M&S food products, I would have paid the "convenience tax" of higher prices and stopped in every now and then. I have been known to frequent the American store in Paquis and the epicerie in Cologny and other ethnic markets. When it comes to a treat or an ingredient that isn't available here, price becomes a much less important consideration.
misskate, Jan 24, 2009 @ 14:02
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Re: Swisster: Marks & Spencer to close Geneva Store
Post 7
Went into M&S today and they said the store is  not closing....:Whistling:
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Went into M&S today and they said the store is  not closing....:Whistling:
Translator, Jan 31, 2009 @ 22:14
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Re: Swisster: Marks & Spencer to close Geneva Store
Post 8




If I remember rightly, there was a report in the British press at the beginning of this week that it was.



In any case, I agree with those who say that the Geneva store is uninviting and the clothes on offer are nothing to write home about. Hardly the right tactics for an outlet in down-town Geneva with its upmarket boutiques and a very picky public.






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If I remember rightly, there was a report in the British press at the beginning of this week that it was.



In any case, I agree with those who say that the Geneva store is uninviting and the clothes on offer are nothing to write home about. Hardly the right tactics for an outlet in down-town Geneva with its upmarket boutiques and a very picky public.







Ritchie, Jan 31, 2009 @ 23:57
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Re: Swisster: Marks & Spencer to close Geneva Store
Post 9
I for one (am I really the only one?!) will miss it :(
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I for one (am I really the only one?!) will miss it :(
SimSim, Feb 1, 2009 @ 23:29
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