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Global Forums > General > When will SWISSCARE refund your claim?
 
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When will SWISSCARE refund your claim?

Hello


I am a foreign student in Geneva have SWISSCARE insurance. I was hospitalized for emergency last year at HUG. I paid the bill already and made the claim to SWISSCARE with all documents, payment proof two weeks ago.


The bill was quite high for me, 4000. So I am really waiting for their refund which sounds like a silence now. 


Can someone tell me your experience about this, please? How long did you get your payment from them?


Thanks a lot.

The text you are quoting:

Hello


I am a foreign student in Geneva have SWISSCARE insurance. I was hospitalized for emergency last year at HUG. I paid the bill already and made the claim to SWISSCARE with all documents, payment proof two weeks ago.


The bill was quite high for me, 4000. So I am really waiting for their refund which sounds like a silence now. 


Can someone tell me your experience about this, please? How long did you get your payment from them?


Thanks a lot.


Ian KApr 12, 2015 @ 07:03
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Re: When will SWISSCARE refund your claim?
Post 1

Surely the best thing would be to call them directly and find out.

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Surely the best thing would be to call them directly and find out.


delseta9_, Apr 12, 2015 @ 08:31
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Re: When will SWISSCARE refund your claim?
Post 2

Around a month. But call them!

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Around a month. But call them!


Nir Ofek, Apr 12, 2015 @ 13:41
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Re: When will SWISSCARE refund your claim?
Post 3

Normally its a month. But sometimes the best thing is to send the copy to them and wait for the refund then top up the rest.

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Normally its a month. But sometimes the best thing is to send the copy to them and wait for the refund then top up the rest.


Marcy S, Apr 14, 2015 @ 12:43
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