I really appreciate Glocals having exclusive offers for its members. Thanks!
I tried it out with Zurich Insurance to ask for a quote for a full casco car insurance and if they can provide a better rate than Generali (which I was about to sign up with for next year). So I contacted one (Fran?ois Penneveyre) of the 3 agents listed. He was very prompt at first, got all my requirements asked me to fax a copy of my Generali offer. He told me he will get back to me within a day or so. I waited more than 1.5 weeks and I emailed again, he read it (I had read receipt on) but no response and until now still no news from him (2 weeks have passed)! I am just wondering now that if it takes this long for him to give me an offer what more if I had an accident (god forbid) and would want to claim insurance!
I was wondering if anyone can kindly recommend me an agent in Zurich that I can contact.
Global Forums > General > Zurich Insurance
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Zurich Insurance
Dec 10, 2007 @ 12:31
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I really appreciate Glocals having exclusive offers for its members. Thanks!
I tried it out with Zurich Insurance to ask for a quote for a full casco car insurance and if they can provide a better rate than Generali (which I was about to sign up with for next year). So I contacted one (Fran?ois Penneveyre) of the 3 agents listed. He was very prompt at first, got all my requirements asked me to fax a copy of my Generali offer. He told me he will get back to me within a day or so. I waited more than 1.5 weeks and I emailed again, he read it (I had read receipt on) but no response and until now still no news from him (2 weeks have passed)! I am just wondering now that if it takes this long for him to give me an offer what more if I had an accident (god forbid) and would want to claim insurance!
I was wondering if anyone can kindly recommend me an agent in Zurich that I can contact.
tigreDec 10, 2007 @ 12:31
I tried it out with Zurich Insurance to ask for a quote for a full casco car insurance and if they can provide a better rate than Generali (which I was about to sign up with for next year). So I contacted one (Fran?ois Penneveyre) of the 3 agents listed. He was very prompt at first, got all my requirements asked me to fax a copy of my Generali offer. He told me he will get back to me within a day or so. I waited more than 1.5 weeks and I emailed again, he read it (I had read receipt on) but no response and until now still no news from him (2 weeks have passed)! I am just wondering now that if it takes this long for him to give me an offer what more if I had an accident (god forbid) and would want to claim insurance!
I was wondering if anyone can kindly recommend me an agent in Zurich that I can contact.
tigreDec 10, 2007 @ 12:31
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Re: Zurich Insurance
Post 1
Dec 10, 2007 @ 12:39
I have the same problem with Zurich. I got an email from them that someone would contact me. Two weeks later I am still waiting.:-)
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I have the same problem with Zurich. I got an email from them that someone would contact me. Two weeks later I am still waiting.:-)
Molula_M, Dec 10, 2007 @ 12:39
Molula_M, Dec 10, 2007 @ 12:39
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Re: Zurich Insurance
Post 2
Dec 10, 2007 @ 12:43
Hi Tigre.
Im really sorry Zurich Insurance did not reply quickly, and I agree with you that this is not the way it should work.
I will speak with our contact at Zurich Insurance today and get back to you with a solution.
My appologies again, and thanks for your patience.
Oded
Im really sorry Zurich Insurance did not reply quickly, and I agree with you that this is not the way it should work.
I will speak with our contact at Zurich Insurance today and get back to you with a solution.
My appologies again, and thanks for your patience.
Oded
The text you are quoting:
Hi Tigre.
Im really sorry Zurich Insurance did not reply quickly, and I agree with you that this is not the way it should work.
I will speak with our contact at Zurich Insurance today and get back to you with a solution.
My appologies again, and thanks for your patience.
Oded
SiteAdmin Oded, Dec 10, 2007 @ 12:43
Im really sorry Zurich Insurance did not reply quickly, and I agree with you that this is not the way it should work.
I will speak with our contact at Zurich Insurance today and get back to you with a solution.
My appologies again, and thanks for your patience.
Oded
SiteAdmin Oded, Dec 10, 2007 @ 12:43
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Re: Zurich Insurance
Post 3
Dec 10, 2007 @ 12:49
Cuty: Good to know that I am not alone :)
Oded: Thanks so much for helping us check what's going on. Perhaps they were overwhelm by the response from Glocals community :)
Oded: Thanks so much for helping us check what's going on. Perhaps they were overwhelm by the response from Glocals community :)
The text you are quoting:
Cuty: Good to know that I am not alone :)
Oded: Thanks so much for helping us check what's going on. Perhaps they were overwhelm by the response from Glocals community :)
tigre, Dec 10, 2007 @ 12:49
Oded: Thanks so much for helping us check what's going on. Perhaps they were overwhelm by the response from Glocals community :)
tigre, Dec 10, 2007 @ 12:49
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Re: Zurich Insurance
Post 4
Dec 12, 2007 @ 10:46
Dear glocals members,
I am the sales manager for Zurich Geneva.
I sincerely apologize for the delay, and will make sure it does not happen again.
In the first two weeks of working together with glocals.com, we have received a great number of demands concerning our insurance products. Many thanks for your interest. As we were not prepared for such a big number of demands, some of you have had to wait over 2 weeks to get a quote.
At Zurich we are committed to offering you the best service, and will make sure you receive a quote within a short time in the future.
Thank you for your comprehension, and apology again.
Kind regards,
Claude Eric Boschung
Sales manager
Zurich Switzerland
Rte Fran?ois-Peyrot 10
1218 Le Grand-Saconnex
I am the sales manager for Zurich Geneva.
I sincerely apologize for the delay, and will make sure it does not happen again.
In the first two weeks of working together with glocals.com, we have received a great number of demands concerning our insurance products. Many thanks for your interest. As we were not prepared for such a big number of demands, some of you have had to wait over 2 weeks to get a quote.
At Zurich we are committed to offering you the best service, and will make sure you receive a quote within a short time in the future.
Thank you for your comprehension, and apology again.
Kind regards,
Claude Eric Boschung
Sales manager
Zurich Switzerland
Rte Fran?ois-Peyrot 10
1218 Le Grand-Saconnex
The text you are quoting:
Dear glocals members,
I am the sales manager for Zurich Geneva.
I sincerely apologize for the delay, and will make sure it does not happen again.
In the first two weeks of working together with glocals.com, we have received a great number of demands concerning our insurance products. Many thanks for your interest. As we were not prepared for such a big number of demands, some of you have had to wait over 2 weeks to get a quote.
At Zurich we are committed to offering you the best service, and will make sure you receive a quote within a short time in the future.
Thank you for your comprehension, and apology again.
Kind regards,
Claude Eric Boschung
Sales manager
Zurich Switzerland
Rte Fran?ois-Peyrot 10
1218 Le Grand-Saconnex
Zurich_Insur, Dec 12, 2007 @ 10:46
I am the sales manager for Zurich Geneva.
I sincerely apologize for the delay, and will make sure it does not happen again.
In the first two weeks of working together with glocals.com, we have received a great number of demands concerning our insurance products. Many thanks for your interest. As we were not prepared for such a big number of demands, some of you have had to wait over 2 weeks to get a quote.
At Zurich we are committed to offering you the best service, and will make sure you receive a quote within a short time in the future.
Thank you for your comprehension, and apology again.
Kind regards,
Claude Eric Boschung
Sales manager
Zurich Switzerland
Rte Fran?ois-Peyrot 10
1218 Le Grand-Saconnex
Zurich_Insur, Dec 12, 2007 @ 10:46
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Re: Zurich Insurance
Post 5
Dec 14, 2007 @ 13:02
Thanks to the intervention from Glocals, I got a reply by post a day ago. They did a good job in detailing the difference between their (Zurich) offer and that of Generali. I guess there were overwhelm by the response from Glocals:)
Many thanks again to Oded and Nir for sorting this out:)
Many thanks again to Oded and Nir for sorting this out:)
The text you are quoting:
Thanks to the intervention from Glocals, I got a reply by post a day ago. They did a good job in detailing the difference between their (Zurich) offer and that of Generali. I guess there were overwhelm by the response from Glocals:)
Many thanks again to Oded and Nir for sorting this out:)
tigre, Dec 14, 2007 @ 13:02
Many thanks again to Oded and Nir for sorting this out:)
tigre, Dec 14, 2007 @ 13:02
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Re: Zurich Insurance
Post 6
Dec 18, 2007 @ 00:16
Today I received a good reply and an apology from Zurich Insurance. Nir and Oded...Viva to you both.
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Today I received a good reply and an apology from Zurich Insurance. Nir and Oded...Viva to you both.
Molula_M, Dec 18, 2007 @ 00:16
Molula_M, Dec 18, 2007 @ 00:16
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Re: Zurich Insurance
Post 7
Dec 18, 2007 @ 17:28
Glad to hear it guys. Good luck (nt)
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Glad to hear it guys. Good luck (nt)
SiteAdmin Oded, Dec 18, 2007 @ 17:28
SiteAdmin Oded, Dec 18, 2007 @ 17:28
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Re: Zurich Insurance
Post 8
Dec 21, 2007 @ 01:07
you have all the info and all is clear and comparable....and even in english.
and....when you want to sign up ( but now it's too late to change, you have only untill the 30th of november every year) you just click on the most advantageous offer and it comes in the mail ready to sign. you even have a pre-written letter in french in order to cancel the existing contract you have.
and....when you want to sign up ( but now it's too late to change, you have only untill the 30th of november every year) you just click on the most advantageous offer and it comes in the mail ready to sign. you even have a pre-written letter in french in order to cancel the existing contract you have.
The text you are quoting:
you have all the info and all is clear and comparable....and even in english.
and....when you want to sign up ( but now it's too late to change, you have only untill the 30th of november every year) you just click on the most advantageous offer and it comes in the mail ready to sign. you even have a pre-written letter in french in order to cancel the existing contract you have.
epicure, Dec 21, 2007 @ 01:07
and....when you want to sign up ( but now it's too late to change, you have only untill the 30th of november every year) you just click on the most advantageous offer and it comes in the mail ready to sign. you even have a pre-written letter in french in order to cancel the existing contract you have.
epicure, Dec 21, 2007 @ 01:07
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Re: Zurich Insurance
Post 9
Dec 24, 2007 @ 05:23
and it's probably not what they were asking Zurich for :)
Remy
Remy
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