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Global Forums > General > ebookers.... not a very clear policy
 
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ebookers.... not a very clear policy
:crazy: grrrrrrrr........  i've just had the unpleasant experience of using ebookers for first time to book hotel, and even though when i booked the hotel with the impression that their cancellation policy stated as long as it's 72 hrs before the arrival date, i seem to have been charged more than a third of the booking cost. i find this very poor practice cuz the costs are not clearly indicated.  normally i'm always able to cancel hotel bookings without charges as long as it's 24-48 hrs before arrival, but obviously not on ebookers.  so beware when using ebookers!!! 

sorry, they are a supporter of glocals, but i just find it false advertizing.

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:crazy: grrrrrrrr........  i've just had the unpleasant experience of using ebookers for first time to book hotel, and even though when i booked the hotel with the impression that their cancellation policy stated as long as it's 72 hrs before the arrival date, i seem to have been charged more than a third of the booking cost. i find this very poor practice cuz the costs are not clearly indicated.  normally i'm always able to cancel hotel bookings without charges as long as it's 24-48 hrs before arrival, but obviously not on ebookers.  so beware when using ebookers!!! 

sorry, they are a supporter of glocals, but i just find it false advertizing.
YouMeCoSep 24, 2008 @ 03:59

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Re: ebookers.... not a very clear policy
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p.s... if anyone has the contact or the powers that be to convince ebookers to refund me my 86chf back or reduce it the charges (cuz if i had seen this beforehand I would not have booked it in haste), i offer a sweet reward ;)
The text you are quoting:
p.s... if anyone has the contact or the powers that be to convince ebookers to refund me my 86chf back or reduce it the charges (cuz if i had seen this beforehand I would not have booked it in haste), i offer a sweet reward ;)
YouMeCo, Sep 24, 2008 @ 04:03
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