There is a big thread on here about cablecom, look it up before you buy. Lots of people were complaining about this company.

It seems to be their billing and their customer service which inspires all of the complaints.  The Internet service itself seems fine.  FWIW.

be aware that on top of the internet charge, there is a monthly  23 sfr. charge for the cable connection. it is billed by a seperate cablecom company ( satel ).

it appears that cablecom denies that there is a monthly connection charge on top of the internet charge.......before you sign up. by the time you get the two invoices, the contract cancellation time has passed, and you're caught in their net.

afterwards, all after sales service is almost non-existant.

I have been using Cablecom for 1 year without any problem. Fiber Power 50 or 100 (I don't remember) TV+internet.

Customer service very useful and friendly. You can call till 10pm. They helped me to install the modem, and they sent someone to replace the outlet that was to old. No problem with the bills.

I guess they improved the quality of customer service.

i see thanks for replies, where i am gona live cabel come is possible only tv+phone, no TV, strange, but anyways i need to have good and fast connection all around EU thats why ask maybe somebody expierence some gaming sometimes arround servers

or maybe if somebody can do me a favor who are using cabel com just type by going in wndows 7 or xp:

START

RUN

CMD

ping 3.bf2.lt

in windows 7

START

All programs

Accessories

RUN 

And let me know what you have by sending to me a pm thanks 

anyone?

I have found cablecom sale people to be dishonest. I have helped two people in disputes with the company based on misrepresentations that they made. Although they offer high speed internet, it often only comes in at half the speed. In that case Swisscom or Sunrise offer better deals. One poor guy they even tried to sign up for three of the same service contracts, because he had asked for information on a French wesbite three times...he never intended to signup at all. Still I don't think Cablecom is especially bad. A few companies I know have used them for a couple of years with only moderate complaints.

As I would advise for dealings with any Swiss company be very careful to read all the papers, or get someone who knows French well to do so, and make sure you have what you want in writing. You might also want to make sure you know how to reach the Swiss and Euroepan consumer advocates related to internet and phone service.