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Can you help me with my gas heater?

Hello,


I just moved in to Geneva, with my boyfriend who has lived in the flat for about two months. Heating and hot water is with a gas heater, which, since the beginning says "Def allumage" and makes barely lukewarm water. Trier turning it on and off.


I was wondering if you have any advice or idea on the matter? Something I should know? Thank you! 





The text you are quoting:

Hello,


I just moved in to Geneva, with my boyfriend who has lived in the flat for about two months. Heating and hot water is with a gas heater, which, since the beginning says "Def allumage" and makes barely lukewarm water. Trier turning it on and off.


I was wondering if you have any advice or idea on the matter? Something I should know? Thank you! 


Maria SOct 5, 2021 @ 16:38
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Re: Can you help me with my gas heater?
Post 1

I think you should report the situation without delay to the owner or rental agency with whom you have a rental agreement. It’s their responsibility to ensure the equipment and utilities are properly installed and in working order.  If you try fixing it you could be blamed for any subsequent problem(s).


Good luck!


R.

The text you are quoting:

I think you should report the situation without delay to the owner or rental agency with whom you have a rental agreement. It’s their responsibility to ensure the equipment and utilities are properly installed and in working order.  If you try fixing it you could be blamed for any subsequent problem(s).


Good luck!


R.


Ritchie, Oct 5, 2021 @ 17:03
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Re: Can you help me with my gas heater?
Post 2

And if they dillydally or try to fob you off, contact ASLOCA with all docuentation details and phone calls etc.

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And if they dillydally or try to fob you off, contact ASLOCA with all docuentation details and phone calls etc.


TogJay, Oct 6, 2021 @ 00:30
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Re: Can you help me with my gas heater?
Post 3

Sorry.. typo.. should read 'documentation details' above

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Sorry.. typo.. should read 'documentation details' above


TogJay, Oct 6, 2021 @ 00:33
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Re: Can you help me with my gas heater?
Post 4

Thank you, Ritchie for your reply. We contacted the régie and are expecting them to come soon to see what the problem is. My idea was that there may be something obvious to somebody living here that I don't know, as I just moved in. A button to switch... Thank you again, best ot all to you. 
Maria

The text you are quoting:

Thank you, Ritchie for your reply. We contacted the régie and are expecting them to come soon to see what the problem is. My idea was that there may be something obvious to somebody living here that I don't know, as I just moved in. A button to switch... Thank you again, best ot all to you. 
Maria


Maria S, Oct 6, 2021 @ 10:39
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Re: Can you help me with my gas heater?
Post 5

Hello and thank you for the Asloca tip. I was hoping everything would be settled peacefully, but good to know there is Asloca. Have a nice day, 


Maria

The text you are quoting:

Hello and thank you for the Asloca tip. I was hoping everything would be settled peacefully, but good to know there is Asloca. Have a nice day, 


Maria


Maria S, Oct 6, 2021 @ 10:41
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Re: Can you help me with my gas heater?
Post 6

Hello and thank you for the Asloca tip. I was hoping everything would be settled peacefully, but good to know there is Asloca. Have a nice day, 

Maria


Oct 6, 21 10:41

HI Maria, 


It should be settled peacefully, no reason not to, 

Regards,
MIke

The text you are quoting:

HI Maria, 


It should be settled peacefully, no reason not to, 

Regards,
MIke


Michel D, Oct 6, 2021 @ 11:39
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Re: Can you help me with my gas heater?
Post 7

Thank you, Ritchie for your reply. We contacted the régie and are expecting them to come soon to see what the problem is. My idea was that there may be something obvious to somebody living here that I don't know, as I just moved in. A button to switch... Thank you again, best ot all to you. 
Maria


Oct 6, 21 10:39

When you’re a newbie, it’s always better to be briefed by the owner or the régie rather than a thud party however experienced and qualified he or she may be.


It’s when you don’t get any help from the owner or his representative that you should start looking elsewhere -- for example. at ASLOCA.

The text you are quoting:

When you’re a newbie, it’s always better to be briefed by the owner or the régie rather than a thud party however experienced and qualified he or she may be.


It’s when you don’t get any help from the owner or his representative that you should start looking elsewhere -- for example. at ASLOCA.


Ritchie, Oct 6, 2021 @ 13:31
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Re: Can you help me with my gas heater?
Post 8

Hello, Ritchie, I understand that you mention the regie, and thank you for this kind and wise reminder. We contacted the regie and have an appointment with a technician next week, so everything should should work out soon. Best regards- Maria

The text you are quoting:

Hello, Ritchie, I understand that you mention the regie, and thank you for this kind and wise reminder. We contacted the regie and have an appointment with a technician next week, so everything should should work out soon. Best regards- Maria


Maria S, Oct 6, 2021 @ 13:40
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Re: Can you help me with my gas heater?
Post 9

Hello, Ritchie, I understand that you mention the regie, and thank you for this kind and wise reminder. We contacted the regie and have an appointment with a technician next week, so everything should should work out soon. Best regards- Maria


Oct 6, 21 13:40

Good Maria,


:)

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Good Maria,


:)


Michel D, Oct 6, 2021 @ 13:51
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Re: Can you help me with my gas heater?
Post 10

@Mike   'It should be settled peacefully, no reason not to'',


i agree entirely but with the last Regie I had It was always necessary to follow up with ASLOCA unfortunately before things were sorted out.I think maybe some regies are worse than others.

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@Mike   'It should be settled peacefully, no reason not to'',


i agree entirely but with the last Regie I had It was always necessary to follow up with ASLOCA unfortunately before things were sorted out.I think maybe some regies are worse than others.


TogJay, Oct 6, 2021 @ 16:27
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Re: Can you help me with my gas heater?
Post 11

Thank you very much for your replies. I am hopeful that things will be all right with the regie, yet it is good that Asloca are there, in case of some misunderstanding. 
Best regards to all of you- Maria

The text you are quoting:

Thank you very much for your replies. I am hopeful that things will be all right with the regie, yet it is good that Asloca are there, in case of some misunderstanding. 
Best regards to all of you- Maria


Maria S, Oct 6, 2021 @ 17:40
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Re: Can you help me with my gas heater?
Post 12

Dear All, here's an update. The technician came today. The gas was was turned off. He turned it on. We have hot water. Hadn't seen the bright yellow handle behind the stove cover. 
Will be expecting the prize for the silliest situation ever. 


Regards- Maria

The text you are quoting:

Dear All, here's an update. The technician came today. The gas was was turned off. He turned it on. We have hot water. Hadn't seen the bright yellow handle behind the stove cover. 
Will be expecting the prize for the silliest situation ever. 


Regards- Maria


Maria S, Oct 12, 2021 @ 19:27
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Re: Can you help me with my gas heater?
Post 13

Thanks for letting us know. glad you have hot water now

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Thanks for letting us know. glad you have hot water now


TogJay, Oct 12, 2021 @ 21:23
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Re: Can you help me with my gas heater?
Post 14

Dear All, here's an update. The technician came today. The gas was was turned off. He turned it on. We have hot water. Hadn't seen the bright yellow handle behind the stove cover. 
Will be expecting the prize for the silliest situation ever. 

Regards- Maria


Oct 12, 21 19:27

Am glad it all works out Maria. 
If the technician was dispached by the régie you will not be billed, you normaly get a 'bon de travail' by mail from the régie before hand. 
If you contacted someone yourself that's different.

Regards, 
Michel

The text you are quoting:

Am glad it all works out Maria. 
If the technician was dispached by the régie you will not be billed, you normaly get a 'bon de travail' by mail from the régie before hand. 
If you contacted someone yourself that's different.

Regards, 
Michel


Michel D, Oct 12, 2021 @ 22:04
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