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Garantie loyer held for more that 2 months

Hi, 


I left my previous flat more than 2 months ago and there were some minor things that needed to be fixed (a missing toothbrush glass and a scratch in a door).


After 2.5 months the regie still has not sent me the bill for those items and therefore my guarantie loyer is locked in the bank. 


is there anything the can be done here? everytime I call them they say they are waiting for the bills to be sent to them...


Thanks

The text you are quoting:

Hi, 


I left my previous flat more than 2 months ago and there were some minor things that needed to be fixed (a missing toothbrush glass and a scratch in a door).


After 2.5 months the regie still has not sent me the bill for those items and therefore my guarantie loyer is locked in the bank. 


is there anything the can be done here? everytime I call them they say they are waiting for the bills to be sent to them...


Thanks


calfordOct 25, 2022 @ 10:09
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Re: Garantie loyer held for more that 2 months
Post 1

Hi, 

I left my previous flat more than 2 months ago and there were some minor things that needed to be fixed (a missing toothbrush glass and a scratch in a door).

After 2.5 months the regie still has not sent me the bill for those items and therefore my guarantie loyer is locked in the bank. 

is there anything the can be done here? everytime I call them they say they are waiting for the bills to be sent to them...

Thanks


Oct 25, 22 10:09

Make a list of the dates and times of all your calls to the Régie and then go to Asloca, the organization that defends tenants and their rights.


All the best,


Ritchie

The text you are quoting:

Make a list of the dates and times of all your calls to the Régie and then go to Asloca, the organization that defends tenants and their rights.


All the best,


Ritchie


Ritchie, Oct 25, 2022 @ 17:34
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Re: Garantie loyer held for more that 2 months
Post 2

I'm with Ritchie: you should put the question to Asloca

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I'm with Ritchie: you should put the question to Asloca


Nir Ofek, Oct 28, 2022 @ 11:16
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Re: Garantie loyer held for more that 2 months
Post 3

I had this problem and  Asloca helped me with a letter to the Regie, which was very successful.


You will have to become a member for them to take you on. ( I already was having previously had problems). This is 70f currently, plus 20f one off for administrative opening of your file. You can do this when you arrive before consultation. Membership is annual, permits unlimited number of consultations within that period. If you do not cancel it before the date of the end of the contract, you will automatically be billed for the next year and so on…


ASLOCA Genève


Rue du Lac 12


1207 Genève


(adresse postale : ASLOCA Genève - case postale 6150 - 1211 Genève 6)


Tél. : 022 716 18 00


Fax : 022 716 18 05


E-Mail: [email protected]


 link with current info regarding consultation (in French).


 https://geneve.asloca.ch/missions/defense-individuelle


If you go to a drop-in, go early, or expect to wait, sometimes considerably. Many go.

The text you are quoting:

I had this problem and  Asloca helped me with a letter to the Regie, which was very successful.


You will have to become a member for them to take you on. ( I already was having previously had problems). This is 70f currently, plus 20f one off for administrative opening of your file. You can do this when you arrive before consultation. Membership is annual, permits unlimited number of consultations within that period. If you do not cancel it before the date of the end of the contract, you will automatically be billed for the next year and so on…


ASLOCA Genève


Rue du Lac 12


1207 Genève


(adresse postale : ASLOCA Genève - case postale 6150 - 1211 Genève 6)


Tél. : 022 716 18 00


Fax : 022 716 18 05


E-Mail: [email protected]


 link with current info regarding consultation (in French).


 https://geneve.asloca.ch/missions/defense-individuelle


If you go to a drop-in, go early, or expect to wait, sometimes considerably. Many go.


TogJay, Oct 28, 2022 @ 13:13
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Re: Garantie loyer held for more that 2 months
Post 4

I agree Asloca is very helpful and good. Have been a member for many years. They have solved problems gor me with the regie on numerous occassions. Don't hesitate. Always write a recommandé letter to the regie for these type of problems. Phone calls takes alot of energy and time. All the best. 

The text you are quoting:

I agree Asloca is very helpful and good. Have been a member for many years. They have solved problems gor me with the regie on numerous occassions. Don't hesitate. Always write a recommandé letter to the regie for these type of problems. Phone calls takes alot of energy and time. All the best. 


golombek, Nov 1, 2022 @ 06:40
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