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La Poste Threatening 'judicial' action for non-payment of post I do not want

Hi,


 


I was hopin someone may have some experience with this. I received a letter from La Poste over a month ago asking for payment for a package, but I have no idea what it is (not expecting anything). So i ignored it and the second letter, expecting they would just send it back or bin it.


I received a 3rd letter today, and whilst my French isn't great, it seems they will begin sending around some debt collectors (image attached).


e.g. I must pay 50 CHF for something that I have no idea what it is / want. 


This seems absolutely bonkers as a process. 


I have sent them an email explaining the situation, but am obviously a little agitated by it and was wondering if anyone had a similar experience / advice?


Paul



The text you are quoting:

Hi,


 


I was hopin someone may have some experience with this. I received a letter from La Poste over a month ago asking for payment for a package, but I have no idea what it is (not expecting anything). So i ignored it and the second letter, expecting they would just send it back or bin it.


I received a 3rd letter today, and whilst my French isn't great, it seems they will begin sending around some debt collectors (image attached).


e.g. I must pay 50 CHF for something that I have no idea what it is / want. 


This seems absolutely bonkers as a process. 


I have sent them an email explaining the situation, but am obviously a little agitated by it and was wondering if anyone had a similar experience / advice?


Paul


Paul PMay 8, 2018 @ 12:12
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Re: La Poste Threatening 'judicial' action for non-payment of post I do not want
Post 1

Hi,why don't you go directly to nearest post office to you and ask ?if u have not already done this .regards.

The text you are quoting:

Hi,why don't you go directly to nearest post office to you and ask ?if u have not already done this .regards.


hesham s, May 8, 2018 @ 13:16
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Re: La Poste Threatening 'judicial' action for non-payment of post I do not want
Post 2

That sounds weired. I would if I were you, first send them a letter recommandé where you clearly explain the situation and the fact that not knowing what they are talking about you are not paying until they provide you with explanation of what package they are refering to. do it by recommandé. after that you go to the nearst post to get more explanation. but the way it looks it seems to be a hoax. you received this by letter? what is the adress it came from?


 


cheers,


L

The text you are quoting:

That sounds weired. I would if I were you, first send them a letter recommandé where you clearly explain the situation and the fact that not knowing what they are talking about you are not paying until they provide you with explanation of what package they are refering to. do it by recommandé. after that you go to the nearst post to get more explanation. but the way it looks it seems to be a hoax. you received this by letter? what is the adress it came from?


 


cheers,


L


Leo M, May 8, 2018 @ 13:41
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Re: La Poste Threatening 'judicial' action for non-payment of post I do not want
Post 3

What did the previous letters say?


One thing that might be happening is an invoice for taxes, duties, etc. for something that was already delivered well before this item in question. Have you received any packages in the weeks/months before this invoice? Did they come from another country? If so, it's quite possible that they did you the favor of delivering it without delay, but that doesn't mean that there were no charges that need to be settled.


 

The text you are quoting:

What did the previous letters say?


One thing that might be happening is an invoice for taxes, duties, etc. for something that was already delivered well before this item in question. Have you received any packages in the weeks/months before this invoice? Did they come from another country? If so, it's quite possible that they did you the favor of delivering it without delay, but that doesn't mean that there were no charges that need to be settled.


 


Zonker, May 8, 2018 @ 14:36
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Re: La Poste Threatening 'judicial' action for non-payment of post I do not want
Post 4

btw, ignoring an invoice or a letter from the Post is not generally a good idea. It's not going to go away. I speak from personal experience.


Also, if you receive a delivery slip for a letter or package but you don't pick it up in the allotted time, *that* will be sent back. But, an invoice will not be sent *before* a product or services have been rendered.


Finally, I'm not sure if this is universal or not, but I learned that if you receive something in the mail that was unsolicited, you are under no obligation to return it, to alert the sender, to pay for it, or anything. You can do with it as you please.


So, I would guess that this invoice relates to something you *did* receive already.

And, it doesn't seem like a hoax to me. Seems like the Post Office is just following up on unfinished business.


 

The text you are quoting:

btw, ignoring an invoice or a letter from the Post is not generally a good idea. It's not going to go away. I speak from personal experience.


Also, if you receive a delivery slip for a letter or package but you don't pick it up in the allotted time, *that* will be sent back. But, an invoice will not be sent *before* a product or services have been rendered.


Finally, I'm not sure if this is universal or not, but I learned that if you receive something in the mail that was unsolicited, you are under no obligation to return it, to alert the sender, to pay for it, or anything. You can do with it as you please.


So, I would guess that this invoice relates to something you *did* receive already.

And, it doesn't seem like a hoax to me. Seems like the Post Office is just following up on unfinished business.


 


Zonker, May 8, 2018 @ 14:46
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Re: La Poste Threatening 'judicial' action for non-payment of post I do not want
Post 5

In the situation you describe I would waste no time in visiting the local Post Office either to talk to an employee or to post a registered letter to whoever sent the latest notification.  Either way, be sure to quote the package’s tracking number and also make photocopies of any previous communications from the P.O. that you still have.


Also, don’t forget that Thursday, 10 May, is a public holiday so “La Poste” will be closed.


For future reference, don’t ignore communications from the Post Office:  if you can’t visit the local depot, telephone the number given on the advice note and ask the employee you speak to for his/ her name or reference number.  Also make a note of the date and time of your telephone call (or discussion at the Post Office).


Meantime, all the best  in getting your present quandary sorted.


Ritchie

The text you are quoting:

In the situation you describe I would waste no time in visiting the local Post Office either to talk to an employee or to post a registered letter to whoever sent the latest notification.  Either way, be sure to quote the package’s tracking number and also make photocopies of any previous communications from the P.O. that you still have.


Also, don’t forget that Thursday, 10 May, is a public holiday so “La Poste” will be closed.


For future reference, don’t ignore communications from the Post Office:  if you can’t visit the local depot, telephone the number given on the advice note and ask the employee you speak to for his/ her name or reference number.  Also make a note of the date and time of your telephone call (or discussion at the Post Office).


Meantime, all the best  in getting your present quandary sorted.


Ritchie


Ritchie, May 8, 2018 @ 18:12
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Re: La Poste Threatening 'judicial' action for non-payment of post I do not want
Post 6

Hi,


It is best checking with them directly so they can see in their computer any relevant references and confirm.


Although, there are 3 mistakes in just one word, and the wording seems a bit harsh, even for a 3rd reminder (which, to me, sounds weird). I have always assumed that these sort of mail is automated to suit 1st, then 2nd, then 3rd reminder (where there wouldn't be spelling mistakes, nor  so harsh vocabulary).


 


In any case, best is to go and speak directly with someone. And, as it is mentioned above, DO do keep a copy of everything.

The text you are quoting:

Hi,


It is best checking with them directly so they can see in their computer any relevant references and confirm.


Although, there are 3 mistakes in just one word, and the wording seems a bit harsh, even for a 3rd reminder (which, to me, sounds weird). I have always assumed that these sort of mail is automated to suit 1st, then 2nd, then 3rd reminder (where there wouldn't be spelling mistakes, nor  so harsh vocabulary).


 


In any case, best is to go and speak directly with someone. And, as it is mentioned above, DO do keep a copy of everything.


TreeOf Life, May 9, 2018 @ 11:33
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