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Problem with My-store.ch
Apr 27, 2011 @ 15:17

Hello everybody!


A month ago I bought in my-store.ch (Fox Trot stuff). The delivery period ended on April, 13th. After sending them a complaint they sent me a delivery number of La Poste. The number never "activated". Again, I wrote a complaint and they sent me ANOTHER delivery number (so I interpreted they never sent my package in the first place). I've been waiting now for a week since I received the second number and I haven't received anything.


What should I do? There is no phone number (you contact them only by email)... Has anyone been in this situation?


Thank you for your help,


 


Adriana

The text you are quoting:

Hello everybody!


A month ago I bought in my-store.ch (Fox Trot stuff). The delivery period ended on April, 13th. After sending them a complaint they sent me a delivery number of La Poste. The number never "activated". Again, I wrote a complaint and they sent me ANOTHER delivery number (so I interpreted they never sent my package in the first place). I've been waiting now for a week since I received the second number and I haven't received anything.


What should I do? There is no phone number (you contact them only by email)... Has anyone been in this situation?


Thank you for your help,


 


Adriana


Adriana PApr 27, 2011 @ 15:17
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Re: Problem with My-store.ch
Post 1
May 25, 2011 @ 08:35

had similar problems with them and after looking around a bit i was able to rech them on this number : 022 7316446


Hope this helps

The text you are quoting:

had similar problems with them and after looking around a bit i was able to rech them on this number : 022 7316446


Hope this helps


Kaita i, May 25, 2011 @ 08:35
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