If you are speed-wise person, I'd recommend Cablecom.

For the same 50 francs you'll have 2.5 times higher speed.

http://www.upc-cablecom.ch/en/b2c/internet.htm

Ryan,

I'm not 100% since I don't see the documentation you have, but you have to have either analog or ISDN, so you pick either the 25 or the 43 to add on.

ISDN is used if you want 2-3 phone numbers in the house, like personal, business, fax, etc.

I'd go for one of these options: http://www.swisscom.ch/en/residential/internet/internet-at-home.html

Unless you want to go for one of their packages.

Let me know if you need any help. I've dealt with Swisscom and Cablecom and others quite a lot.

Analog and IDSN speed is gernerally the same. as Zonker indicated, the difference is if you want one phone line(analog) or 3 lines (IDSN).

and still with Analog, you can still surf the Internet and have your phone line open for calls.

Another option is the Swisscom TV which you also then get the Free Bluewin email services. Swisscom TV also is a different range on the Analog line, so you can still watch the TV services.

so with the Analog line, you can still use all three services at once.

About Cablecom, it is faster, but again depends on your location. Just like all other phone carriers.

If you want a package where you get

Phone line, Internet sevice (include the email bluewin services/SMS online) and the Swisscom TV= Swisscom VIVO casa

http://www.swisscom.ch/en/residential/packages/vivo.html

to also include the Mobile serives = above + Mobile

see in the Vivo Casa or Vivo Tutto comparing the packages and internet speeds, which you choose from. Oh I dont work at all or any affiliation with Swisscom, but i have never had any problems with my service.

http://www.swisscom.ch/en/residential/packages/vivo.html

But the Cablecom is very fast and good value for money.

They have a 'Crazy deal' that is like CHF 60- for thte line, internet and TV.

http://www.upc-cablecom.ch/en/

or comparing there different deals,

http://www.upc-cablecom.ch/en/b2c/kombiangebote.htm

Thanks all.  The info is very helpful.  I am moving to Commugny next month and am also sourcing for Internet connection.  I do not need land line, just TV and high speed of Internet connection.  Can anyone live around Commugny advise me which provider is better for Commugny area. And how to go about applying it? Can I apply online?

Many thanks/Alice. 

Yes the CHF 25.35/mth is for your analogue rental (Raccordement analogique) if you have a swisscom fix line.

If you use your analogue phone regularly then you have to pay this monthly.

On the other hand, if you don't use it much you can have this taken out by subscribing to DSL+Natel subscription like me. It means your fix-line (tel number) will be frozen and reserved for you as long as you have this subscription and you only pay for your DSL+mobile subscription. I then used VOIP to replace my landline.

Another solution the UPC-Cablecom recommendation above.

This package can keep your existing fix-line number from swisscom.

Cablecom is the way to go! It really is faster and better. Don't pay twice as much for Swisscom with half the speed of Cablecom.  You can also earn generous partnering credit when referring friends to Cablecom.

Hi all,

Thanks for all the info. I'll have slow responses until i'm set up! I'll go for the analogue line as I have no need for extra lines.

I was interested in Cablecom as well, however in the small print it mentions a CHF 27 monthly 'connection charge' that it states as below:

"Requires a cable connection with feedback channel from upc cablecom or one of our partner networks. The costs for this connection (usually CHF 27.40/month) are normally covered by the ancillary costs in rented apartments"

I am subletting so not sure whether this charge would end up my way. I am off Planpalais so do have cablecom according to their website.

They have a good deal, however i'm leaning towards swisscom as I imagine it is difficult running fibre cable up from the road to our 2nd floor, as opposed to plugging a modem into the pjhone line!

Hi Ryan,

Sorry, but I think you've confused yourself! With a fibre connection, you dont need to run any new cables, they already exist. Cablecom swing by to check the set up then they connect you. Its not complicated - you can precheck your eligibility on their site with your address. There is no extra charge for a phone line with Cablecom but with Swisscom you will waste 25.25chf a month for something you wont use. I currently have a 60chf connection for TV and 50megabit internet. If I wanted a phone it wouldn't cost anymore. 

I'm subleting as well and do not pay anything above mentioned on Cablecom web site.

And connection is made via TV antenna plug/socket + modem. They didn't bother me with any kind of connection via fibre.

Thanks for the advice guys. I am interested in Cablecom, my concern regarding cables goes back to NTL days in the UK where a cable was run up the side of the house to provide the line in!

Cablecom says it can provide in my street so will investigate further.

Cablecom is generally Fiber-to-the-curb or similar.  The existing cable TV outlet is used for the connection.

Thanks I'll have to check that I have this TV cable outlet present. I assume it is different to the analogue TV out most british houses have?

Also am I correct in thinking that I can have say the swisscom standard internet at 49CHF without having to pay on top the analogue or ISDN line charges as I won't be using a phone, only skype etc on the laptop?

Perhaps if you have a Swisscom mobile phone, they wont charge for a phone line. Otherwise they will charge for a phone line - remember, swisscom always require a phone line whether its with them or not. But not sure why you would want Swisscom 49chf deal with a 10mb speed vs Cablecom 50mb speed with TV included...!

Ah I had a feeling swisscom would still charge me regardless, like BT does for the phoneline.

I will check for this TV socket and go from there. The Cablecom does seem better value especially when no phone is needed. I have no need for the TV though in that package but will look at all the options. Main concern is upload speed for skype. I try and use HD webcams which can be v jerky if the upload speed isn't there.

Check your swisscom account online when can you cancel your subscription. If you already met your initial contract you will be given 2 more months to pay for your subscription. All information is in your account.

To illustrate, here is my Cablecom speed result a moment ago: http://www.speedtest.net/result/2186860572.png

Upload with Swisscom is 1mb. 

Swisscom have excellent customer service. But if everything works well anyway with Cablecom, you wont need to ring up.  Be careful with Swisscom, Orange on the amount you can download per month - I used to get letters reducing my download speed when I exceeded the allowance. With Cablecom it's unlimited, so no issue.

I have Swisscom, with unlimited download so they never reduce my download speed. What I did notice is that they lowered the download speed in general. With my 20MB line I should reach a 2.4mb a second, however this has been changed to 1.8 which is like a 15mb line. Talking to them hasn`t resulted in anything yet, maybe time for a letter.

What I understood so far is that the customer service at Cablecom leaves a lot to be desired. Swisscom can be reached 24/7 for free and are always friendly.

Regarding the need of a phoneline. I read that in the US it`s possible to get a standalone DSL line, however I haven`t seen this here so far and therefore always comes with a monthly phonecharge. It should be possible to get the phoneline and the DSL from two different companies of your choice.

As I mentioned, I never had issues with Cablecom speed and thus didnt experience their service centre much. They were always good with delivery and giving me account credit.  I once had a super download speed of 70mb/s, which is above the speed I subscribed for :)

Basically I dont see why people pay 25chf for a phone line they dont need, you might as well throw the money away.

All account Info is in your online account. You can even  switch on/off your  router or wifi from there.

How much do you pay for Swisscom and what speed is your connection?

Swisscom technical support is available 24/7 at 0800 800800, just to be sure nothing changed I just tried and was asked to hold the line until someone would be available.

It would seem a toss up between cablecom and swisscom at the mo. Interestingly the lady I'm renting from mentioned a 'problem' with the landline that was suposedly fixed but im not so sure! there is no current conection in the flat at present hense the choice. I assume that as I am subletting I need the original 'letter' to actually order the service as I cant do it?

David, from what I see of the swisscom mobile and broadband deal the price is 88CFH vs say 50CFH for the internet alone?

Ryan. If you have a problem with your landline but your apartment had an existing tel. no. then DSL NATEL Pro is your solution BUT since you are sub-letting, you have to ask your landlady to help you with this. This will benefit her as the raccordement charge will disappear.

Hi Gerald, I suspect the phone line is disconnected as she hasn't lived in the appartment for a while (she owns the cafe at the base of the block and sublets a few af the appartments she lets herself for many years.

I have attached two pics of the connections available, if anyone knows anything about them. The first is a combined socket labled 'TV and Radio' (hopefully this will suffice for the cabecom connection), the other appears to be a swiss standard Phone line connection.

Ryan call up cablecom and tell them you want to be subscriber, they will then send a technician to check the cable signal if cablecom is enabled in your building.

If you go for swisscom subscription, you will need your landlady for the application.