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missing parcel from a letter box

Hi All, 


I was expecting a parcel with an item that I bought online to be delivered in my letterbox today. The status of the delivery on the swiss post website is "delivered to letter box", but there's nothing there. I have already contacted the online shop and swiss post; I hope they get back to me soon. In the meantime, has anyone had a similar problem?


Thanks in advance,

The text you are quoting:

Hi All, 


I was expecting a parcel with an item that I bought online to be delivered in my letterbox today. The status of the delivery on the swiss post website is "delivered to letter box", but there's nothing there. I have already contacted the online shop and swiss post; I hope they get back to me soon. In the meantime, has anyone had a similar problem?


Thanks in advance,


Ozoda MMay 10, 2016 @ 21:15
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Re: missing parcel from a letter box
Post 1

I had no problem so far, but for me is weird that Swiss (or at least in my buliding) parcel post are always open (i.e. you cannot lock them with a key). So e.g. if you buy let's say, new IPAD, and it will be not delivered "per signature", everyone can take it.

The text you are quoting:

I had no problem so far, but for me is weird that Swiss (or at least in my buliding) parcel post are always open (i.e. you cannot lock them with a key). So e.g. if you buy let's say, new IPAD, and it will be not delivered "per signature", everyone can take it.


Kris R, May 10, 2016 @ 23:58
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Re: missing parcel from a letter box
Post 2

I once got an online notification that a parcel was delivered but actually it only arrived the next day.

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I once got an online notification that a parcel was delivered but actually it only arrived the next day.


Stephanie D, May 11, 2016 @ 08:08
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Re: missing parcel from a letter box
Post 3

I had no problem so far, but for me is weird that Swiss (or at least in my buliding) parcel post are always open (i.e. you cannot lock them with a key). So e.g. if you buy let's say, new IPAD, and it will be not delivered "per signature", everyone can take it.


May 10, 16 23:58

Thanks, Kris R. It took me some time to get used to the idea of "open" letter box... but so far there were no problems. I was just wondering what to do if, say, someone else just took it. File a theft report to the police? Would my "I didn't recieve it" count as evidence? Unusual situation, that is. 

The text you are quoting:

Thanks, Kris R. It took me some time to get used to the idea of "open" letter box... but so far there were no problems. I was just wondering what to do if, say, someone else just took it. File a theft report to the police? Would my "I didn't recieve it" count as evidence? Unusual situation, that is. 


Ozoda M, May 11, 2016 @ 11:38
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Re: missing parcel from a letter box
Post 4

I once got an online notification that a parcel was delivered but actually it only arrived the next day.


May 11, 16 08:08

Thanks, Stephanie. I hope mine arrives too.  

The text you are quoting:

Thanks, Stephanie. I hope mine arrives too.  


Ozoda M, May 11, 2016 @ 11:40
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