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Forums in Geneva > Geneva > pool party no pool availible ...oh geneva
 
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pool party no pool availible ...oh geneva

The bad news:

The hotel originally confirmed guests can swim at the pool tonight. Today the
Hotel informed us they're having reservations about this due to safety
concerns. We tried hard to assure them of the safety, offering to physically
enable swimming only in the shallow end, triple the security around the pool,
and allow only a fixed number of guests into the pool together. But 15 minutes
ago we received final word from the Hotel's Director that their safety
concerns are too big, and no swimming will be allowed tonight. We
truely apologize for this. It's not what we were promised. We negotiated a
little compensation for this:

 



The text you are quoting:

The bad news:

The hotel originally confirmed guests can swim at the pool tonight. Today the
Hotel informed us they're having reservations about this due to safety
concerns. We tried hard to assure them of the safety, offering to physically
enable swimming only in the shallow end, triple the security around the pool,
and allow only a fixed number of guests into the pool together. But 15 minutes
ago we received final word from the Hotel's Director that their safety
concerns are too big, and no swimming will be allowed tonight. We
truely apologize for this. It's not what we were promised. We negotiated a
little compensation for this:

 




andrew eJul 1, 2015 @ 17:07
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Re: pool party no pool availible ...oh geneva
Post 1

whaaat? no swimming at a pool party? are u kidding? is there a way i can get my money back? i didnt pay 20 chf to look at a pool at 37 degrees.

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whaaat? no swimming at a pool party? are u kidding? is there a way i can get my money back? i didnt pay 20 chf to look at a pool at 37 degrees.


Bella Stella, Jul 1, 2015 @ 17:15
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Re: pool party no pool availible ...oh geneva
Post 2

i know ...can stand on concrete and drink beer anywhere without the torture of a pool you cant swim in ...is laughable

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i know ...can stand on concrete and drink beer anywhere without the torture of a pool you cant swim in ...is laughable


andrew e, Jul 1, 2015 @ 17:16
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Re: pool party no pool availible ...oh geneva
Post 3

i want a refund please?

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i want a refund please?


Bella Stella, Jul 1, 2015 @ 17:17
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Re: pool party no pool availible ...oh geneva
Post 4

who do i contact for this? 

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who do i contact for this? 


Bella Stella, Jul 1, 2015 @ 17:17
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Re: pool party no pool availible ...oh geneva
Post 5

buy club ...they just sent that mail out

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buy club ...they just sent that mail out


andrew e, Jul 1, 2015 @ 17:18
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Re: pool party no pool availible ...oh geneva
Post 6

ok . so wll contact them. basically i bought something that canot be deliverd as promised. so i would like my money back. 

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ok . so wll contact them. basically i bought something that canot be deliverd as promised. so i would like my money back. 


Bella Stella, Jul 1, 2015 @ 17:22
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Re: pool party no pool availible ...oh geneva
Post 7

replied to the email i got from buyclub and was told i can contact him again please tomorrow for a refund. im sorry, but honestly i believe you can go anytime to the hotel and have a drink by the pool. the 20 chf was for a pool party, which, in my eyes is not existing if you cannot actually USE the pool. have fun all. i'll jump in the lake instead.

The text you are quoting:

replied to the email i got from buyclub and was told i can contact him again please tomorrow for a refund. im sorry, but honestly i believe you can go anytime to the hotel and have a drink by the pool. the 20 chf was for a pool party, which, in my eyes is not existing if you cannot actually USE the pool. have fun all. i'll jump in the lake instead.


Bella Stella, Jul 1, 2015 @ 17:31
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Re: pool party no pool availible ...oh geneva
Post 8

Hi there,


if I bring a team of  life guards and if I am the head of the team, could we eventually use the swimming pool so we bring the temperature down ? 


Peace

The text you are quoting:

Hi there,


if I bring a team of  life guards and if I am the head of the team, could we eventually use the swimming pool so we bring the temperature down ? 


Peace


cyril f, Jul 1, 2015 @ 17:43
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Re: pool party no pool availible ...oh geneva
Post 9

Or we should all just annoy the hotel with phone calls and maybe eventually they will say yes. I don't understand how president Wilson can manage our safety and intercontinental cannot. 

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Or we should all just annoy the hotel with phone calls and maybe eventually they will say yes. I don't understand how president Wilson can manage our safety and intercontinental cannot. 


Bella Stella, Jul 1, 2015 @ 17:45
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Re: pool party no pool availible ...oh geneva
Post 10

Pretty sure they can but they dont want.... A pity....but lake still open...

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Pretty sure they can but they dont want.... A pity....but lake still open...


cyril f, Jul 1, 2015 @ 17:52
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Re: pool party no pool availible ...oh geneva
Post 11

Not sure how this panned out but it seems if the hotel changed the terms of the deal, buyclub should have cancelled.  


 


While it is crazy for a hotel to insist on a pool party with no pool access it also not smart for buyclub to pay them for it.


 


 

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Not sure how this panned out but it seems if the hotel changed the terms of the deal, buyclub should have cancelled.  


 


While it is crazy for a hotel to insist on a pool party with no pool access it also not smart for buyclub to pay them for it.


 


 


Ray C, Jul 1, 2015 @ 20:39
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Re: pool party no pool availible ...oh geneva
Post 12

Hi there,

if I bring a team of  life guards and if I am the head of the team, could we eventually use the swimming pool so we bring the temperature down ? 

Peace


Jul 1, 15 17:43

I feel like I'm going to drown.... Tongue Out

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I feel like I'm going to drown.... Tongue Out


Phoebe, Jul 4, 2015 @ 17:22
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Re: pool party no pool availible ...oh geneva
Post 13

may I Help you ?

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may I Help you ?


cyril f, Jul 4, 2015 @ 23:06
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Re: pool party no pool availible ...oh geneva
Post 14

That wouldn't bring the temperature down...

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That wouldn't bring the temperature down...


Phoebe, Jul 5, 2015 @ 00:04
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