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Global Forums > Site improvement ideas & Bug reports > Bug under work: 0 friends for everyone
 
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Bug under work: 0 friends for everyone

Reported: Sun, Aug 31, 00h01


All glocals members now show 0 friends, instead of the real number of friends. We're working on fixing this asap. No worries, the data about your friends is not deleted. 


Nir, glocals admin

The text you are quoting:

Reported: Sun, Aug 31, 00h01


All glocals members now show 0 friends, instead of the real number of friends. We're working on fixing this asap. No worries, the data about your friends is not deleted. 


Nir, glocals admin


Nir OfekAug 30, 2014 @ 23:59
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Re: Bug under work: 0 friends for everyone
Post 1

Thanks Nir :)

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Thanks Nir :)


Maria_, Aug 31, 2014 @ 11:33
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Re: Bug under work: 0 friends for everyone
Post 2
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Casuistik, Aug 31, 2014 @ 12:13
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Re: Bug under work: 0 friends for everyone
Post 3

The "friends list" will take a bit longer to restore, but we have some clarity on what caused the issue: 


1. Last night there was an attack on our servers by an automated Senegal based crawler. The crawler tried to access glocals 20,000 times in 30 seconds. Our system recognized something was wrong and shut down as a safety feature. All signs we have are that no private info was accessed by the crawler. 


2. After the system shut down last night, and as a further safety measure, we re-set all parameters. As part of this re-set, several files - including the one with the friends list - need some realigning. We are working on that now, and once done the friends list will be visible again.

3. As glocals grows, we might be targeted more often by IT attacks. We are beefing up our security for this. Already now our servers pare hosted in CH, by one of the industory's leaders who used the latest hardware and processes. 


Hope to have this concluded ASAP. 


Nir

The text you are quoting:

The "friends list" will take a bit longer to restore, but we have some clarity on what caused the issue: 


1. Last night there was an attack on our servers by an automated Senegal based crawler. The crawler tried to access glocals 20,000 times in 30 seconds. Our system recognized something was wrong and shut down as a safety feature. All signs we have are that no private info was accessed by the crawler. 


2. After the system shut down last night, and as a further safety measure, we re-set all parameters. As part of this re-set, several files - including the one with the friends list - need some realigning. We are working on that now, and once done the friends list will be visible again.

3. As glocals grows, we might be targeted more often by IT attacks. We are beefing up our security for this. Already now our servers pare hosted in CH, by one of the industory's leaders who used the latest hardware and processes. 


Hope to have this concluded ASAP. 


Nir


Nir Ofek, Aug 31, 2014 @ 13:59
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Re: Bug under work: 0 friends for everyone
Post 4

Reported: Sun, Aug 31, 00h01

All glocals members now show 0 friends, instead of the real number of friends. We're working on fixing this asap. No worries, the data about your friends is not deleted. 

Nir, glocals admin


Aug 30, 14 23:59

No Nir, what you actually mean is:


"All glocals members will now show the number of "real" friends".


Hahahahaha!!!!!!Innocent

The text you are quoting:

No Nir, what you actually mean is:


"All glocals members will now show the number of "real" friends".


Hahahahaha!!!!!!Innocent


Carolyn C, Aug 31, 2014 @ 14:37
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Re: Bug under work: 0 friends for everyone
Post 5

Hey my 52 Glocal friends are gone?


and I just added a new friend from Argentina and its was not added?

The text you are quoting:

Hey my 52 Glocal friends are gone?


and I just added a new friend from Argentina and its was not added?


Dave G, Aug 31, 2014 @ 15:11
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Re: Bug under work: 0 friends for everyone
Post 6

Nir, sorry, I didnt finish my post,


If we add a member today , will it be lost?


And if so, would we assume/need to request the friend invite again?

The text you are quoting:

Nir, sorry, I didnt finish my post,


If we add a member today , will it be lost?


And if so, would we assume/need to request the friend invite again?


Dave G, Aug 31, 2014 @ 15:21
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Re: Bug under work: 0 friends for everyone
Post 7

Nir, sorry, I didnt finish my post,

If we add a member today , will it be lost?

And if so, would we assume/need to request the friend invite again?


Aug 31, 14 15:21

if you can wait with adding new friends until we get this fixed, would be great. The current "friends" feature is being worked on right now, and could still be un-stable and hard to predict. 

The text you are quoting:

if you can wait with adding new friends until we get this fixed, would be great. The current "friends" feature is being worked on right now, and could still be un-stable and hard to predict. 


Nir Ofek, Aug 31, 2014 @ 15:25
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Re: Bug under work: 0 friends for everyone
Post 8

good bye glocal friends, no more geneva online friends,


 


 


 


 

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good bye glocal friends, no more geneva online friends,


 


 


 


 


Dave G, Aug 31, 2014 @ 15:25
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Re: Bug under work: 0 friends for everyone
Post 9

Gotcha


 


http://youtu.be/K0TH2j0-F7s

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Gotcha


 


http://youtu.be/K0TH2j0-F7s


Dave G, Aug 31, 2014 @ 15:30
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Re: Bug under work: 0 friends for everyone
Post 10

Update:


The issue will not be fixed before tomorrow (Monday) earliest, altjough it's our top priority right now. Sorry. 


 

The text you are quoting:

Update:


The issue will not be fixed before tomorrow (Monday) earliest, altjough it's our top priority right now. Sorry. 


 


Nir Ofek, Aug 31, 2014 @ 17:39
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Re: Bug under work: 0 friends for everyone
Post 11

It's not like if we can't live one more day with 0 friends on Glocals.


Come on.... True friends are always there, no matter what ;-)

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It's not like if we can't live one more day with 0 friends on Glocals.


Come on.... True friends are always there, no matter what ;-)


Myriam A, Aug 31, 2014 @ 18:58
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Re: Bug under work: 0 friends for everyone
Post 12

Cry

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Cry


Jacki K, Sep 1, 2014 @ 11:48
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Re: Bug under work: 0 friends for everyone
Post 13

Well, it's a good way to do some tidying-up!  :o))

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Well, it's a good way to do some tidying-up!  :o))


JulianT, Sep 1, 2014 @ 17:14
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Re: Bug under work: 0 friends for everyone
Post 14

first world problem !!!  But it does suck donkeys gonads never the less.

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first world problem !!!  But it does suck donkeys gonads never the less.


robert m, Sep 1, 2014 @ 17:24
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Re: Bug under work: 0 friends for everyone
Post 15

Poor ol' Ehsaan in ZH.  :o(

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Poor ol' Ehsaan in ZH.  :o(


JulianT, Sep 1, 2014 @ 17:47
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Re: Bug under work: 0 friends for everyone
Post 16

and i thought everyone has unfriended me on glocals :(

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and i thought everyone has unfriended me on glocals :(


waqas s, Sep 1, 2014 @ 18:12
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Re: Bug under work: 0 friends for everyone
Post 17

Thanks Nir ;) at first I was shocked ;) Hope to get back my friends again. Fingers crossed ;)

The text you are quoting:

Thanks Nir ;) at first I was shocked ;) Hope to get back my friends again. Fingers crossed ;)


praveen143, Sep 1, 2014 @ 18:19
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Re: Bug under work: 0 friends for everyone
Post 18

UPDATE:


The friends list should be back by tomorrow (Tuesday) mid-day. 


Nir


 

The text you are quoting:

UPDATE:


The friends list should be back by tomorrow (Tuesday) mid-day. 


Nir


 


Nir Ofek, Sep 1, 2014 @ 19:36
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Re: Bug under work: 0 friends for everyone
Post 19






The text you are quoting:

Andy C, Sep 1, 2014 @ 21:56
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Re: Bug under work: 0 friends for everyone
Post 20

My two cents, so maybe the "so called friends" which have not been online in the past 4 /5 years disapear finally? Embarassed  = this is what I call a good clean up, LOL.


 

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My two cents, so maybe the "so called friends" which have not been online in the past 4 /5 years disapear finally? Embarassed  = this is what I call a good clean up, LOL.


 


SWISS, Sep 1, 2014 @ 23:06
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Re: Bug under work: 0 friends for everyone
Post 21

My two cents, so maybe the "so called friends" which have not been online in the past 4 /5 years disapear finally? Embarassed  = this is what I call a good clean up, LOL.

 


Sep 1, 14 23:06

Swiss:


The system will restore all your friends, then it's up to you to do your own personal spring cleaning...(-;

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Swiss:


The system will restore all your friends, then it's up to you to do your own personal spring cleaning...(-;


Nir Ofek, Sep 2, 2014 @ 09:51
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Re: Bug under work: 0 friends for everyone
Post 22

Update:


Issue now fixed, friends lists are back for all members.


Sorry about this.


Nir


 

The text you are quoting:

Update:


Issue now fixed, friends lists are back for all members.


Sorry about this.


Nir


 


Nir Ofek, Sep 2, 2014 @ 12:45
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Re: Bug under work: 0 friends for everyone
Post 23

Thank you Nir, I can imagine how frustrating that was.

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Thank you Nir, I can imagine how frustrating that was.


Dorothy W, Sep 2, 2014 @ 13:52
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Re: Bug under work: 0 friends for everyone
Post 24

It looks like that people who have invited somebody during this periode have only the new frinds in the list.


People that did not invite new friends have the old ones back. :-)

The text you are quoting:

It looks like that people who have invited somebody during this periode have only the new frinds in the list.


People that did not invite new friends have the old ones back. :-)


Jens H, Sep 2, 2014 @ 16:07
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Re: Bug under work: 0 friends for everyone
Post 25

Nir, Jumpman is right.  During the "closed" period, someone sent me an invite which was accepted.


He's now my only friend - and I don't even really like him all that much!


Haha!  Seriously - it hasn't worked for everyone. 

The text you are quoting:

Nir, Jumpman is right.  During the "closed" period, someone sent me an invite which was accepted.


He's now my only friend - and I don't even really like him all that much!


Haha!  Seriously - it hasn't worked for everyone. 


Carolyn C, Sep 2, 2014 @ 16:26
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Re: Bug under work: 0 friends for everyone
Post 26

Oh No!  Ignore last post - they're all back!! Laughing

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Oh No!  Ignore last post - they're all back!! Laughing


Carolyn C, Sep 2, 2014 @ 16:39
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Re: Bug under work: 0 friends for everyone
Post 27

Perhaps the list is updated when the user comes online....

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Perhaps the list is updated when the user comes online....


Jens H, Sep 2, 2014 @ 16:52
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Re: Bug under work: 0 friends for everyone
Post 28

other bugs subsist, like friend invites, one i accepted but still remains ?!?!?!?!?!

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other bugs subsist, like friend invites, one i accepted but still remains ?!?!?!?!?!


robert m, Sep 2, 2014 @ 16:55
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Re: Bug under work: 0 friends for everyone
Post 29

other bugs subsist, like friend invites, one i accepted but still remains ?!?!?!?!?!


Sep 2, 14 16:55

Same here... I can not accept new friends.


(you can click on accept, BUT nothing changes, they are still on the list, and no new friends, Cry )


Good luck Nir and everyone else on sorting this out. 


Also, THANK YOU for everything.

The text you are quoting:

Same here... I can not accept new friends.


(you can click on accept, BUT nothing changes, they are still on the list, and no new friends, Cry )


Good luck Nir and everyone else on sorting this out. 


Also, THANK YOU for everything.


SWISS, Sep 2, 2014 @ 17:44
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Re: Bug under work: 0 friends for everyone
Post 30

Update:


We're doing some more work on the Friends function tonight to ensure the final issues are solved. Should be back to normal tomorrow morning. 

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Update:


We're doing some more work on the Friends function tonight to ensure the final issues are solved. Should be back to normal tomorrow morning. 


Nir Ofek, Sep 2, 2014 @ 19:39
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Re: Bug under work: 0 friends for everyone
Post 31

Still have one issue for friend requests received during the black-out.


I waited for the list to come back to accept those request, but now when I accept those, the are added to my friend list, but the requests stays "Pending Requests" list. How to remove those from the pending list once they've been added to my friend list?

The text you are quoting:

Still have one issue for friend requests received during the black-out.


I waited for the list to come back to accept those request, but now when I accept those, the are added to my friend list, but the requests stays "Pending Requests" list. How to remove those from the pending list once they've been added to my friend list?


Damien F, Sep 4, 2014 @ 10:38
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Re: Bug under work: 0 friends for everyone
Post 32

Still have one issue for friend requests received during the black-out.

I waited for the list to come back to accept those request, but now when I accept those, the are added to my friend list, but the requests stays "Pending Requests" list. How to remove those from the pending list once they've been added to my friend list?


Sep 4, 14 10:38

Thanks Damien, we're on the case. 


Everytime we think we found all the related issues, we discover a new one...

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Thanks Damien, we're on the case. 


Everytime we think we found all the related issues, we discover a new one...


Nir Ofek, Sep 4, 2014 @ 12:23
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Re: Bug under work: 0 friends for everyone
Post 33

UPDATE:


OK, we think we now killed every last bug that was still linked to the Friends List issue from last week, incl the one Damien reported. If you run into more, pls let us know. Thanks.

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UPDATE:


OK, we think we now killed every last bug that was still linked to the Friends List issue from last week, incl the one Damien reported. If you run into more, pls let us know. Thanks.


Nir Ofek, Sep 7, 2014 @ 21:30
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Re: Bug under work: 0 friends for everyone
Post 34

I dont know if this bug I see is related to fixes today, but all messages in my inbox (old and new) have the same (wrong user) associated with them. Thus I can't really know who is sending friend requests and personal messages.

cheers!

The text you are quoting:

I dont know if this bug I see is related to fixes today, but all messages in my inbox (old and new) have the same (wrong user) associated with them. Thus I can't really know who is sending friend requests and personal messages.

cheers!


konstantinos, Sep 14, 2014 @ 21:42
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Re: Bug under work: 0 friends for everyone
Post 35

Okay - so now I have no "Friends updates" - I still have "friends" (I think!!) but the updates are blank and also the Forum's updates is semi-blank.


I hope you get the hacking-bastards who stuffed up the website for you (and us!) and sue them till the cows come home!


Well, maybe a bit BEFORE "the cows come home" - this being Switzerland and all - it could be a long wait!.


Thanks for all you're doing BTW to fix all these bugs - it's much appreciated by all of us Kiss

The text you are quoting:

Okay - so now I have no "Friends updates" - I still have "friends" (I think!!) but the updates are blank and also the Forum's updates is semi-blank.


I hope you get the hacking-bastards who stuffed up the website for you (and us!) and sue them till the cows come home!


Well, maybe a bit BEFORE "the cows come home" - this being Switzerland and all - it could be a long wait!.


Thanks for all you're doing BTW to fix all these bugs - it's much appreciated by all of us Kiss


Carolyn C, Sep 14, 2014 @ 21:51
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Re: Bug under work: 0 friends for everyone
Post 36

Are you planning on going public. This reminds me of the growing pains of services like Twitter... Movescount by Suunto is another example. ;-)

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Are you planning on going public. This reminds me of the growing pains of services like Twitter... Movescount by Suunto is another example. ;-)


Richard A, Sep 15, 2014 @ 08:11
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Re: Bug under work: 0 friends for everyone
Post 37

And now the Groups seemed to be stuffed.  Down from 350+ in the "Movies Group" to just 4!!

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And now the Groups seemed to be stuffed.  Down from 350+ in the "Movies Group" to just 4!!


Carolyn C, Sep 15, 2014 @ 11:39
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Re: Bug under work: 0 friends for everyone
Post 38

We faced another issue last night which led to the the Friends List going back to 0 again, and some members not being able to log in. These issues are now solved. 


Carolyn: did the Group members number go up to its original size?


Richard: we wish that was the reason for it...(-; It's less nice and less lucrative than going public, it's just code issues. 


 

The text you are quoting:

We faced another issue last night which led to the the Friends List going back to 0 again, and some members not being able to log in. These issues are now solved. 


Carolyn: did the Group members number go up to its original size?


Richard: we wish that was the reason for it...(-; It's less nice and less lucrative than going public, it's just code issues. 


 


Nir Ofek, Sep 15, 2014 @ 14:39
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Re: Bug under work: 0 friends for everyone
Post 39

The Group thing seemed to have righted itself as the invite's now gone to over 400 people, instead of 4!  Thanks.

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The Group thing seemed to have righted itself as the invite's now gone to over 400 people, instead of 4!  Thanks.


Carolyn C, Sep 15, 2014 @ 15:51
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