not sure if something such as the management has changed since the first review, but I ordered from Haiku more than once, and I really liked the food and the service. People in my office regularly order from there as well. The order has to be placed via Internet only, the system is easy and efficient, and the delivery quite on time. Prices are not cheap but the food is worth it.

"A new Japanese restaurant in Lausanne. Nicely decorated, but really sub-standard service (forgotten dishes, meals not synchronized), which is too bad because the sushi and sashimi were tasty and fresh. Other dishes, like miso soup, and chicken teriyaki, were very disappointing and overpriced."