I had an appointement on a saturday morning, when I arrived they told me to wait. after 20 minutes wait I asked if it would still took very long and the lady just sayd that she was running "a bit late", no sorry no nothing. so I left - very unprofessional.

"Zu offers her services out of a Champel hair salon at the above address. If you want a brazilian, go to a brazilian, the saying goes, and Zu will do the job meticulously, perfectly and in 10 minutes flat, for a mere 40 francs. She uses special wax imported from Brazil which is safer than that usually used by Swiss spas. As a bonus, she is a very nice lady who is very patient with imperfect french, and as a portuguese speaker, understands spanish."